"Our room was a ground floor Deluxe room lake view with balcony as we took our dog with us. The balconies to these rooms are not individual to each room, it is a wrap around walkway, which is lovely, but not secure if you take a dog. There is no air conditioning in the rooms only a fan was provided. Room was spotlessly clean, bed was extremely comfortable.
View from the room was very beautiful and tranquil.
Staff very obliging and attentive. We had an evening meal in The Boat House, and was allowed to take our dog. You will be seated in area with no view of the lake, the view you will have is of the car park if you take a dog with you. This area is en route to the toilets too. Food and service was very good. A 10% service charge was automatically added to the bill.
We did not eat breakfast at the hotel.
Bar - service was very good. It was very busy due to the football and people attending conferences, but service was quick at the bar and it was a good atmosphere. Our dog was allowed in the bar with us.
The hotel was very busy, as it has a large conference Centre attached to it.
The grounds of the hotel were well looked after.
Parking - had to park on one of the further car parks which was about a 5 minute walk away. You can drop off and pick up outside of the reception to save struggling with luggage.
I would definitely come and stay at this hotel again."