Hotels in Smiths Falls

"The staff was awesome and breakfast amazing And even with the Reno’s we weren’t too inconvenienced "

"Very clean and comfortable hotel. Excellent location with parking on site. Great for west end shopping or concerts. Breakfast included. Was all very perfect. Staff was lovely. "

"Not. 5, but for a short visit did the trick "

"Clean room, comfy beds, welcoming efficient staff on check in. Enjoyed my stay. "

"The entire stay was great. From check in, to many trips to the pool, room size, breakfast buffet , free parking , all made it an amazing family trip. On site restaurant was a pleasant addition to our stay."

"All great"

"We had a wonderful stay! Everything was great. Highly recommend this hotel. "

"My family and I have stayed at the Brookstreet Hotel on six different occasions over the years, and it has always been a place we’ve looked forward to visiting. Because of those consistently great experiences in the past, I felt it was important to reach out and share some concerns about our most recent stay. Prior to our arrival, my credit card had unfortunately been compromised. I called the front desk ahead of time to ask if there was any flexibility regarding the security deposit. I was told there was nothing that could be done and that a credit card was required. While I understand policies are in place for a reason, the interaction felt somewhat dismissive and set a disappointing tone before we even arrived. Upon arrival the front desk told me there was absolutely no issue putting the $200 charge on debit , which took my be surprise and upset me a little as I rushed around for 24hrs prior to get a credit card setup and activated so I could pay the deposit, which ultimately I did NOT need to do. When we checked in and arrived at our room, there were several dirty plates and room service trays sitting outside our door. I called the front desk to have them removed, but an hour later they were still there. After calling again, they were finally cleared — but only after approximately three and a half hours had passed. Later that evening we ordered room service. Unfortunately, the drinks that were delivered were not what we ordered, and the cookies we received were complet"

"The pool was a little cold but the hotel was great."