Hotels in Grangemouth

"Clean room, helpful staff and decent breakfast."

"Checked in, receptionist was lovely. Climbed a load of stairs, along some corridors, down some stairs and up some more, finally got to our room, not a towel to be seen. Away back up and down all the stairs to ask for towels and then back up and down all the stairs again. Finally got to relax after driving all the way from Cornwall. Carpark was good, room was ok. Not the cleanest and the shower had more water coming out the hose than anywhere else. The restaurant had food, roast dinner with the toughest beef known to man but the meal as a whole was good. Bed was comfy and had a good nights sleep. In the morning. Headed for breakfast. Never been here before so used our psychic powers to figure out what the score was. The woman in the breakfast room had an abrupt tone about her but was pleasant enough. All the staff of the day started to arrive and congregate behind the bar having loud conversations about what was happening in which rooms and why. You know, the kind of mindless chat you want to hear first thing in the morning. Went out for a smoke before paying and heading back to our room to finish packing. Walked back in to what can only be described as the breakfast room lady looking very shifty, making faces to another guest in an attempt to hide the fact we were being spoken about. Checked out and never looked back. Wont be staying here again. The staff clearly prefer to chat about guests rather than do their job and provide a professional service. "

"The hotel and the rooms are getting very tired looking. We were booked for a deluxe room. The bedding was poor, one duvet was paper thin, the other did not fit the cover and was lumpy. The sheets did not fit the beds. The toilet bowl was cracked, the shower had a leak near the shower head. The cleanliness in the bathroom was poor. Very disappointing."

"Excellent"

"Premier Lodge is always my first choice when I’m staying in the area, and that comes down to one thing above all else – the staff. They are genuinely first class. Every interaction is friendly, professional, and nothing ever feels like too much trouble. You’re always met with a smile, and there’s a real sense that they care about your stay. The hotel itself is consistently clean, comfortable, and well run, but it’s the people that make the difference. They set the tone and make it an easy decision to return time and again. Reliable, welcoming, and a level of service that stands out."

"We didn’t stay for breakfast as left before it started at 6.00 am "

"Clean room, brilliant shower , very comfortable bed ."

"Clean and well decorated. Breakfast was excellent. Staff were friendly and helpful. "

"Received no response to the upgrade bid."