Hotels in Middleburg Heights

"Poor check in. Not staff fault. System fault. Room was ech chamber for every noise in the hallway and adjoining rooms. Bed was very comfy. Bathroom was clean except for certain areas. Toilet set sat crooked and would slide over while seated on. Breakfast was gross. Eggs soggy and oily feel in mouth. No oatmeal because staff couldn’t figure out how to make. Yogurt machine empty so staff member came from behind Front Desk, where she was touching all kinds of things, did not put on gloves, open the machine, squished a bag around, touched the tip of the tube that the yogurt comes out of with dirty hands and then put it back together, close it, and said here you go. Another staff member had a girlfriend hanging around with them while they were cleaning common areas. Very unprofessional, underwhelming and NOT worth the price. "

"Everything on point, exactly what you’d expect from a 4 star hotel, thoroughly enjoyed our stay. Shout out to the guys at valet for being so prompt and friendly."

"Booked a room with two queen beds but the room had two full beds. Fitness center was closed and locked. Breakfast was lacking, barely any food at 8:00am till 10:00am. Internet was slow. Cleaning staff kept trying to get us to leave before check out. "

"For the price of the room I was disappointed in the condition of it. The bathroom had holes in the shower and the ceiling was a mess. The elevator was dirty."

"Clean room Exterior door was not accessible with key, gad to go to other end of building"

"Beautiful and historic place to stay! Rooms were nice and clean. Walking around at night to go to a restaurant and the near by casino was a but scary though. We were approached 4 times by 4 different homeless guys -- 2 of which were really aggressive and shouted swears at us when we didn't give them money. There was another homeless man hanging out in the arcade lobby that followed us to the hotel elevators as well and wanted up with us. So, tje hotel is nice, but be aware of the surrounding area. "

"The hotel was beautiful, the staff was very helpful and always smiling. We enjoyed our stay and will definitely be staying there again . "

"Clean room, family friendly location, but the Shuttle driver left me behind even after I told him I would be right back after leaving the hotel keys in the room with my family. "

"Bith breakfast and dinner were very good. "