Hotels in Vernon Hills

"Check in was pleasant and efficient. All pertinent info was shared. Room was on an upper floor with view of downtown Chicago. Room was clean, bed was wonderful, and view was great. "

"Great staff"

"Wasnt the cleanest i did find a ring that men use under the mattress and it was pretty dirty but i contacted housekeeping and they took care of the issue roght away. The staff was great! The polish woman who is at the front desk was super sweet and helpfull and full of good information about the area and travel i also really liked the shuttle service and the driver was polite and helpful aswell."

"Excellent location for a long layover night to sleep"

"Got there at 8:30 at night after he canceled flight at O’Hare had nothing but carry-on baggage with us. The front desk was carrying enough to offer us disposable toothbrushes toothpaste, even shampoo and hair gel. They offered deodorant, but we had some this is a first class management organization."

"Nice front desk person"

"The Room Was Clean "

"Best room ever"

"Our experience at the hotel was extremely distressing and unacceptable. We felt so unsafe on the property that we did not stay in the room for more than 30 seconds before leaving. As I was entering the building, an individual approached a very tall Black man and, completely unprovoked, used a racial slur toward him. The man tried to ignore it, but the aggressor repeated the slur directly in his face a second time. I was shocked and deeply disturbed by what I witnessed. My girlfriend was terrified, especially because the individual appeared to know where our car was parked. After we requested that the police be called, we became genuinely concerned that our vehicle might be vandalized. The situation felt volatile and unsafe. We immediately returned to the front desk to request a refund, as we did not feel comfortable staying. The staff dismissed the severity of the incident and initially indicated that it was not serious enough to involve the police. Although they later said they would call, no action was taken. The manager explained that because the other individual did not want to pursue the matter, they chose not to involve law enforcement. At that point, our concern was no longer just about the initial incident, but about the hotel’s failure to prioritize the safety and well-being of its guests. We felt completely unsupported and unsafe, which left us no choice but to leave immediately without even settling into the room. We subsequently booked ahotel through the site"