Hotels in Cleveland

"We loved our stay. Rooms were like a small suite."

"At first they said they could not fin the reservation and continue to say they couldn’t find it. Took a lot of time for front desk to find reservations and took of customers and we had to wait a great Deal of time. Not the best front desk etiquette. "

"No platinum perks that we were to get. Rude counter clerk. No amenities really except expensive buffet breakfast we paid for. As good as low end hotels. No gift basket either. Shuttle driver was great. Not a fan. Highly over rated not family friendly."

"Clean room and attentive staff! I will recommend."

"Ok"

"Yes"

"Everyone is super kind "

"Airport shuttle was easy to get. Only negative made several stops but not a deal breaker. Don't expect a fancy lobby, but check-in was quick and easy. Room was spacious and comfortable. Plenty of eating places nearby. Breakfast was typical, but only 2 tables and 6 chairs. Return shuttle was on time and quick trip back to the airport. Would definitely recommend this hotel and would stay here again."

"Our first time at this resort , no one informed us what amenities or activities were in the “resort “ no info on wha as a family u can do here or near. Staff seemed very unhappy with their job as not very helpful if you are a minority. The room they put us had water in the tub and water was leaking out , when asked how my stay was going thru a text I expressed this to a lady named Jessica and she apologized but no solution or anything . Food was ok but they close the bar at 5:00 pm . The pool gets closed early as well & the arcade is very small and most games don’t even work . I am not quite sure what kind of resort this is but it did not feel like a resort to us. "