Hotels in Mount Clemens

"Clean room, very spacious, great location "

"Our TV didn’t work because the last people in our room took the HDMI cable. Even though we knew how to fix it they never got us a new cable. There was one particular front desk receptionist in the evening, her name was Juanita I think? She was extremely rude. She always had an attitude or acted “put out” if you needed to talk to her. At one point I went downstairs to ask her about the Amazon package I know had been delivered and she gave me an attitude, waved her arms around and said there’s nothing here the girl before me must’ve taken it. She didnt even look for it. The next day the manager walked in the back area and came back with the box. But please don’t think that all the staff is bad because everyone else was wonderful. At one point, our key cards stopped working. We went downstairs to ask about it. The girl with the attitude was there and re-swiped our cards. Another girl that was working the front desk and had just finished work offered to come up and make sure we could get in our room. I stayed downstairs in case the cards didn’t work. I was around the corner waiting & attitude girl started talking, smack about the other girl, and my son and I to the customers that were standing in the lobby. The other young lady helped us get in. I can’t remember her name, but she was very sweet and so is Stacie & the manager was nice. Unfortunately, I have 1 more complaint and that was the beds. I’ve never slept on a more uncomfortable bed in my entire life!"

"Breakfast was good and had great options."

"Clean room. Great staffs great Casino"

"The mattress was softer than it should be. When I checked in the staff was a bit surly. They put me in a room on the third floor with no elevator and I’m 65. I emailed in advance where I could get breakfast in the area and their recommendation made no sense and a Google search didn’t turn anything up. It’s a weird place and I don’t plan to return. "

"We only had a muffin, coffee, and juice. It was pretty standard. The comforter on the bed had seen better days and it was lumpy where the filling had shifted and lumped together. There were two big piles of dirty sheets and towels on the floor in the hallway when we got there in the late afternoon and they were still there the next morning. The refrigerator dint work. Staff was very friendly."

"A rare boutique hotel experience that rivals upscale big chains. Blown away at the attention to detail, and incredible staff. 10/10 recommend! "

"Clean room"

"Room was great, Applebee's inside hotel was delicious and the staff was wonderful. 19th floor view was amazing... We could see both the water front and down town city. Only issue we had was shower had a drip that lasted about 30 minutes after showering, that was hitting the metal piece in the shower and we weren't able to turn our heat down, 76°. Ugh! "