Hotels in Suam-dong

The check-in process was seamless. The staff who checked me in was Mason. He spoke English very well. Initially, I checked in with two suitcases due to a continuing travel to a different country in a few days. There is no-one to help with my luggage, but they have carts that they provided me to take my luggage into my room. Oh yes, noteworthy to mention, I took AirPort Express bus 6004. The stop to drop is across the street, of the hotel. As I was carrying two big suitcases, it was very...

Friendly staff, love to been able to have coffee maker in room

The room felt small, but everything was highly satisfying.

Subway train station to ICN airport is just next to the hotel.

Most convenient hotel in Korea.

The breakfast provided was excellent and very filling. The instant coffee was good and they give new fresh towels every morning, you just need to ask. The blankets are fluffy and warm. You can dry your clothes at a portable drying line. There is also a very deep tub and the shower system is well maintained. It is also very close to various forms of transportation like buses and trains. And this place is very quiet and you can’t hear your neighbors that much. If you ask they will watch over your...

Hands down the best hotel I’ve stayed at in Korea so far. The location was very convenient, with plenty of restaurants nearby. The customer service was excellent, and the room was clean and well-equipped with everything I needed. 10/10 highly recommend!

Great hotel

Excellent location. Connects to Suwon Station thru the 2nd floor. Very clean and beautiful hotel

staff members are extremely helpful and kind

The hotel is very convenient for public transport. It's just minutes away from a metro station that has 3 lines and can help you get all over Seoul. They also handled an issue that I had very well. I stayed for two nights and when I came back to the hotel in the evening for my second night the electricity wouldn't work in my room. The reception staff came up to try and fix it and when they couldn't, they immediately moved me to a different room for my second night. I was very impressed and...

Rooms, services, and amenities were all good.

Clean Great staffs Convenient for great food

The hotel is beautifully decorated and at a wonderful location close to the sought after tourist spots. Breakfast was excellent and we enjoyed the variety. One thing of note was that upon requesting some ice, I was asked to pay a minimal fee. In all my stays at luxury hotels, I cannot recall being charged for ice. I am not sure if there is something particular about ice here but you may consider providing this as a complimentary amenity to your guests as I felt a bit embarrassed for the staff...

Alex, Harper and Ria are the best! Eric and Sally in EL are truly amazing and really made us feel like family! The best people in the world!!

This was the best hotel I've ever stayed at. It was conveniently located next to a train/subway station (access to 2 lines) which is accessible via the bridge walkway. There is also the Sinyongsan station across the street from that which gives you access to even more lines. There is a very nice convenience store on the 2nd floor of the Ibis hotel which is connected. The room was very modern, clean, and looked very new. The photos of the room are exactly how the room's condition was. It is...