Hotels in North Laurel

"I did not like anything about my stay. From the moment I arrived the first contact at the customer service desk was negative. Not friendly not outgoing. Pretty much at like she did not want to be at work! My room was muggy and damp feeling. You could see the air filters were full of dirt and very obvious that they are not changed on a regular basis. Clearly explained why their air quality in the room was terrible and felt so muggy and damp. Housekeeping entered my room changed and made up only one bed (I had a room with double beds) and left all the trash in the room. That was disgusting. The ceiling lighting fixtures in the hall right outside the elevators had sooooo many dead bugs in them. You look up at the fixture and all you could see is tons of dead and what look like flies! So it’s very obvious that there are bugs flying around this hotel. Has to be, my room was on the 7th floor. I can only imagine what was in the lighting fixtures in the lower floors. Upon check out, just like check in, customer service was AWFUL!!!!! I walked over GREETED the rep, told her I was checking out and she looked at me and said you are good. No response to the greeting, no how was your stay or even thank you for staying. NOTHING AT ALL! So my overall rating is….NEVER AGAIN! This hotel is nasty, dusty, dirty and has poor customer service!"

"Very nice hotel and nice staff"

"Clean rooms and common areas. Comfortable. "

"Not only is the room way smaller than the photos, which is saying something, walls are paper thin, there’s not only no coffee in the rooms or microwave, you have to buy coffee and go to the basement to use a microwave. With how expensive this place is, the fact that there are no amenities and they charge for everything is crazy."

"Perfect for a getaway. Location and attractions are near."

"Kind staff and great service."

"The room was clean. The staff at check in weren't pleasant or welcoming. We had three people in a room but was only provided towels for two guests. At check out, the staff was more pleasant. Place was conveniently next to a Dunkin Donuts and convenience store."

"A beautiful hotel inside and out. I understand it’s the beginning of their busy season… But they need to refresh especially the outside seating and outside area. Also, I did have an unfortunate experience with a worker who I felt to be a little condescending. Otherwise a beautiful room. "

"I absolutely loved this hotel! The floor layout of my room was wonderful. I enjoyed the lighting, cle"