Hotels in Pupuan

"Staff went above and beyond all the time !! Food was great and lots of places to eat. Pools are very nice. Very expensive for anything on the resort. There was minimum spends just to sit at the pool which deters a lot of people. Minimum spends when going to eat in restaurants too. We will not stay here again due to the minimum spends at pool and restaurants. Beach is not useable at all, it is so dirty."

"Everything was near perfect. Except the toilet had a very bad odour. The hotel tried their best to appease my wife and me. On the last night offered to upgrade is to a suite - unfortunately it was too late. They should have dinner so at the time of our check-in when I requested an upgrade as part of our VIP package entitlement! According to them "the hotel is full". I wonder how the suite was available? But I must add that the staff were very good, extremely polite and helpful."

"beautiful scenery and green lush plantation around the hotel. My kids enjoyed the pool, great selection for buffet. excellent customer service and centrally located in Ubud."

"The spa was perfect. The treatment was spectacular. "

"This is a small hotel out of the centre of town but only a short gojek ride to museum etc. The outstanding feature of this hotel is the staff - always smiling, pleasant and keen to help. The restaurant is perfectly adequate and the pool area not too noisy. The room, although spacious, cool and comfortable, lacked a view ( ground floor ), looking out onto a wall and a few plants. This may be better upstairs so suggest checking first if this is important. "

"Yes"

"We had the worse experience of any kind . The hotel isn’t luxury . Everything outdated and the service was appalling . We stayed one hour in the property and instantly checked out as it was so bad . We couldn’t see ourselves staying for five nights in a dirty environment and the staff that couldn’t be bothered and everything was an effort . We wrote to the general manager and the hotel office and didn’t even get an acknowledgment or even a reply . We even asked for a manager when we were there and they said there were none . An appalling experience all along "

"I recently stayed at The Westin Resort & Spa Ubud, Bali, and it was a fantastic experience—especially for a first trip to Bali. Since it was my first time visiting, I chose Westin for the comfort and reliability, and it definitely delivered. The property is beautiful, and the location in Ubud is peaceful and scenic. The infinity pool is stunning, and one of my favorite parts of the stay was the food—especially the healthy options and their ginger shots, which I absolutely loved. The staff were exceptional throughout my stay. I had to request a room change on the first day, and they handled it immediately and smoothly, which I really appreciated. One small note—the hotel is listed as walking distance to some places on Expedia, but in reality, you’ll likely need transportation. That said, everything is still relatively close and easy to reach. Overall, I truly enjoyed my stay. If you’re looking for a safe, comfortable, and wellness-focused place in Ubud, I would highly recommend The Westin. "

"Amazing hotel, the best location and 10/10 service by the staff! Their attention to detail is on the next level! They even styled my room to my liking! Awesome experience! "