Hotels in Old Town San Diego

"Great Place"

"Great staff great location great room "

"Pool was great. They didn’t keep it up very well, but it was nice during the day. It was too cool at night but we enjoyed the hot tub. Staff was great but there is zero amenities really they had coffee in our room and that’s pretty much it they have coffee in the morning downstairs and they should switch it over to water and tea and have that available all day. It’s very warm. It’s nice to have water with lemon or something in a big container to fill your water bottles with."

"This hotel is in a great spot downtown, but be aware parking is $35 a day, so I chose to find street parking nearby instead. There is no elevator at the top floor of parking and you will have to walk alongside where cars are driving up. The cleanliness was excellent, the floor was very clean and I appreciated that so much. Hotel staff were very friendly and informative. The only experience I was disappointed by at this hotel was the food at the restaurant. After spending 8hrs of travel time to make it there, I previously checked the restaurant menu online to avoid having to drive somewhere else for dinner the night of check-in. I saw a pizza on the menu and figured that would be good enough to fill up 2 people. When the server walked towards me with a personal-sized pizza, my sister and I just looked at each other with poker faces. My issue with that was first of all, not only the fact that it was TWENTY DOLLARS, but also the fact that the menu does not list the size of the pizza. Who in their right mind would willingly pay $20 for one personal-sized pizza???? If I had known it was going to be that small, I absolutely would not have ordered it in the first place. I ended up having to order food over DoorDash, because 2 small slices of thin pizza were nothing for 2 hungry adults! Overall, I would stay here again for the convenience and service but I would not eat at the restaurant. "

"This hotel was absolutely breathtaking, upon checking in I had thee best service from the front desk clerks. When walking into our room we noticed the showers had mildew in the corners, and our balcony was not clean. I walked to the front desk and the girls were so helpful and got us into a new room. The new room was bit cleaner but still not what I expected from a 4 star Sheraton. The second room also had mildew around showers, behind the bed where the headboard rest was filthy and filled with dust. Although my stay here was enjoyable and delightful, I think the housekeeping needs to be reviewed. "

"I did not use any of these things. I tried to use the laundry facilities however they were on constant use. And I was not able to use them."

"Charging for parking AND a resort fee per day is too much Parking availability close to room was slim to none. Rooms were nice, property & staff was good."

"Room was okay a bit dated … Staff was nice helpful and accommodating! "

"Great front office staff! Spacious, Clean and comfortable room"