"Room , not cleaned well. Bad order or mold on long term non use. Safe did not work. My colleagues found bugs in bedsheets. The hotel had no correspondence with Expedia to confirm payment. "
"This was a unique experience. We appeared to be the first customers, days before the official opening. Only in Warri 😂
Everything was brand new, literally shrink wrapped
Nonetheless, the staff went above and beyond for us, the only guests. "
"The first night we got to the hotel, the staff and hotel manager said I didn’t pay for any reservation. Even after showing them the receipt of the booking I made through Expedia, the hotel staff insisted that I didn’t have any paid reservation. It wasn’t until some minutes of going back and forth with the hotel manager and staff that they confirmed our booking when we were almost on our way to look for another hotel. While making the booking online, the pictures made me believe the room I booked had Air conditioning but there was no AC in our room. Instead, there was only a fan. No telephone to call for room service, in this 21st century! We also thought for a hotel like that it was going to be 24 hours electricity supply, but it wasn’t. The generator powering the hotel was shut off at some point. To be honest, the hotel room wasn’t worth the price I paid, not even half of the price! On the good side, the hotel was clean throughout our stay. It is also very beautiful, especially on the outside but they need to do better with the rooms and facilities regardless of the type of room! Poor customer service on top of it all! "
"Enjoyed my stay with great service from the staff. The rooms are nicely updated and designed well. I felt very comfortable. Highly recommended especially if you are coming from abroad."
"I booked this stay for my client during his visit to Asaba due to the beautiful design of the hotel and the services offered. He enjoyed his stay and said he was very comfortable. There were some discrepancies that were listed on the hotels.com booking site that I addressed with the hotel. I spoke to them directly and also received an email about my issues. They were very courteous, professional and responsive with communications. I was assured that the information on Hotels.com concerning the hotel is now 100% correct. My client loved the designs and said the hotel felt brand new and very clean. Quiet neighborhood. The only issue he had was with the menu offered. Unfortunately he wasn't able to dine in because he felt that the menu was quite confusing. But thankfully there were plenty of restaurant options in the area. I highly recommend this beautiful hotel for a stay in Asaba especially for those that are used to western style comforts, 24/7 light, hot water, and its also really close to the airport with roundtrip transport available. Because I book hotels frequently on Hotels.com I used a credit for a discount on my clients stay but he said it is very well worth the starting price for the quality of the hotel"
"Hotel is located in a nice, serene environment, the front desk staff Isaiah was very courteous & professional. Rooms seem clean and the environment felt safe.
The only thing is that Hotels.com advertised that breakfast is included in the price, however, this was not the case. Also, internet was so slow that it wasn't usable. Overall, it wasn't a bad experience
"