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citizenM Paris Gare de Lyon
10/10 Excellent
"Amazing stay at Citizen M in Paris. Super cool room with full control of lights, music, sound, TV, shades and curtains from the room iPad. Also very spacious shower and restroom with cool lighting. Great check in experience as well."
"Our family of three enjoyed a spacious, updated suite. Staff were professional and warm during check-in. The only hiccup was house keeping did not leave a pillow or top sheet on the pullout bed. I waited for almost an hour after messaging through Bonvoy app, I had to call the concierge. Room service knocked on the door after we had fallen asleep. Overall, we relaxed during our stay and would love to return."
"Everything was good. Comfortable bed. Air conditioning worked great especially during the heat wave that Paris was having. Had the breakfast on morning we had to leave. Staff very friendly."
"We enjoyed the neighborhood. Wonderful cafes and patisserie close by, also Carrefour city. Two blocks from metro. Staff was helpful and the room was small but comfortable."
"I was disappointed to find out the rooftop restaurant/Bar was closed upon checking in, so there was no entertainment in the hotel as we expected, we paid a lot money for this hotel so we were not happy to hear that it was closed. They also charged my credit card again although I told the front desk agent as we checked in, I had already paid for the stay through hotels.com, the front desk agent who took care of us did not listen when or care, and was not very friendly in fact was angry that I asked him what was the charge for, he didn’t care or go the extra mile to find out, he ignored me when I told him, needless to say I had to call and write them to credit us for the extra charge which was a mistake, they should have already known that I already paid. Some of the other staff and the manager were very nice. The (Waiter Christopher & Issa) were so nice and friendly. I did enjoy having the view of the Eiffel Tower from the balcony. Seeing it sparkle in the evenings was the highlight and best part of the stay."
"Stayed 3 nights and couldn’t have asked for a better stay. Our room was clean and very spacious with a kitchenette. The hotel itself was lovely and felt very safe. Free shuttle to Disneyland and a quick uber ride away from Val d’ Europe shopping centre. Would absolutely stay again and would recommend to anyone looking to stay off Disney property."