Western Division Hotels

"THE FOOD AT THE RESTAURANT NEEDED TO BE KEPT WARMER AT THE BUFFET IAW NORMAL HEALTH STANDARDS. THE STAFF WERE EXCELLENT WITH SPECIAL MENTION TO THE PORTER WHO WAS VERY HELPFUL. THE ROOMS WERE CLEAN, ADEQUATE AND COMFORTABLE. THE LOTIONS IN THE BATHROOM WERE USED AND NEEDED REPLACEMENT. IT WOULD HAVE BEEN HELPFULL TO HAVE BOTTLED WATER IN THE FRIDGE."

"Staff were excellent, very accommodating. Breakfast was delicious and you didn’t have to wait for anything as they had multiple stations available. It’s one resort where you didn’t feel like everything was on ‘Fiji time’ as things got done quite quickly which was refreshing. Downsides for us was that room type which could accommodate 4, it had two double beds but we had a 6yr old and 3yr old in the bed and that was a disaster with the bed being so small and you couldn’t really push it up against a wall or anything. I’m not sure how two older kids would fit in there. Would be great if they had rooms with bunk beds like the Sofitel does as this is just so much easier for kids - I’m surprised they don’t considering how many families with kids are there. Kids club is kinda lacking considering how good the rest of the resort is. We stayed at the Sofitel as well and their kids club is a lot better and more organised with good games for the kids and just a better setup altogether. Overall super happy with our stay at the Sheraton though."

"Breakfast is average "

"Breakfast buffet was incredible - came with a 7 and 10 year old - pool was too crowded for us - the adult only pool was beautiful - the beach was very nice - great location - lived the nearby crab shack for lunch option"

"Unfortunately they mucked up our breakfast, specifically asked for halaal options and one to also exclude egg and they served 3 serves ham and cheese sandwich and one veg cheese sandwich "

"The room was a King size, huge with balcony overlooking the lagoon. Clean and quiet room 8003 ground floor level. Lots of food selection for breakfast buffet included in price and choice of one lunch and dinner main. Bathroom with shower and lots of amenities but need more hooks to hang towels. And suitcase storage racks in the room. 2 Umbrellas in the wardrobe for rain/sun. So glad it was a/c as it was so humid. Unfortunately such a long wait for check-in at 3pm when the plane arrived at 545am after a midnight flight from L.A. thankfully was able to change in a public bathroom and enjoy included lunch, a delightful unexpected welcome cold drink and beautiful shell necklace. ALL Staff outstanding and so helpful and polite even the general manager came and had a chat with us at dinner. Thanks to Thomas, Mr. T for taking our picture on the swing! I got sunburnt laying under an umbrella in the pool area, was enjoying the breeze, don't think they are UV and it would be great if some of the pool areas had a shade cloth covering. Food excellent at Goji and Fish Bar. The hotel is around an hours drive away from the airport."

"Thr location is very convenient and all the amenities are there. Free parking at the property and it is located right in front of the port marina. Very clean and we recommend it to anyone who wishes to enjoy Denarau."

"Food quality can be improved, hire equipment need to be replaced. "

"Friendly staff and nice and clean rooms. Excellent for.kids."