Santa Elena Hotels

"Great view and location, terrible service."

"The jacuzzi wasn't working but everything else was good. "

"La piscina no se puede no se encontraba en el hotel, no se encontraba en buenas condiciones las camas"

"Great place and wonderful staff!!!!"

"The location is right on the beach which is perfect a very relaxing feeling which I enjoyed. We lost our power for three or four hours which is kind of scary no backup generators. They had problems with the water drinking water which was a nuisance but everyone tried hard and I would recommend it for a no nonsense good place at the beach "

"Had an issue with the AC but they managed to accommodate me in another room !! They offered me another night half price but I asked for late checkout instead!! Also gave me freed breakfast.. Staff is willing to help"

"This is a hard place to rate. We liked it, but many won't. Lobby is open air, and dogs are sleeping there peacefully. The walk to your room is not through shining marble halls, but through a rain forest. No matter how often your room is cleaned, there will always be sand. If you like all-inclusives, you will probably hate this place (and vice versa). We had the top floor, with the ocean view. Easy walk to the beach, the cabana eateries, restaurants, bars, and the rest of town. We would go back. YMMV. You know who you are. "

"Los empleados hicieron que todo fuera mucho mejor. Es un hotel muy seguro, mucha presión. No les importa si les das propina o no, aún así brindan un servicio excelente."

"Room was ok shower didn’t work too well and a/c was kind of lacking besides that pretty decent for the amount being paid staff were super nice and welcoming I would probably recommend it to a friend even if the pictures are a bit misleading overall 08/10"