Hotels in North Beach

"I love it"

"Yes"

"Very disappointed with our stay at Waterside Hotel and Suites. What was supposed to be a relaxing anniversary vacation turned into an uncomfortable and unsafe experience. When we returned to our room around 10 PM, there was a person sitting directly outside our door. At first, we assumed she was waiting for someone in the neighboring room, but she ended up staying there all night, sleeping in the chair outside our room covered with a towel. My husband even woke up during the night to check if she had left, and she was still there. No guest should have to worry about safety issues like this while on vacation. The next morning, we found cigarettes and beer cans left outside our door, making the area feel even more neglected and dirty. The overall cleanliness and upkeep of the property were disappointing and did not reflect what we expected from a hotel stay. What made the experience even worse was the customer service. When I called the front desk to report the issue, the representative, Lorena, immediately asked if I had called the police instead of apologizing or showing any concern for our safety. There was no professionalism, empathy, or urgency to resolve the situation. It felt like the responsibility was being placed on us instead of hotel management handling security on their own property. This experience was unacceptable. Poor security, lack of cleanliness, and terrible customer service made this one of the worst hotel stays we have had. I would not recommend stayin"

"Ac was perfect I enjoyed my stay thanks "

"Lovely staff who warmly welcomed us. The pool and beach lounge accommodations were very nice and not limited at all. The beach menu was nice but sadly couldnt be ordered at the hotel itself. The breakfast is the only reason why i didnt give a 5 star review, it was quite limited and I didnt enjoy it. Only went 2 days of my stay. Its basically bread and cheese/salami/oats. There was a menu to pay extra for eggs and bacon etc. During my stay house keeping didnt visit my room."

"Room smelled moldy and poorly maintained"

"Clean, quiet, spacious and excellent location - right near the beach, tons of great restaurants and shopping. Great value."

"Pretty average hotel. Very noisy at night as it's right next to a busy road. The positives were free parking and walking distance to the beach. The room was ok, it was clean but pretty basic. It was fine for 1 night but would not be ideal for longer."

"Location is excellent and the property overall is in good condition. We booked through Global Luxury Suites which was probably the worst part of this experience. Host didn’t respond to inquiries. Only one toilet paper roll was provided, no paper towels provided, one portion of laundry detergent was provided (even though you are expected to wash your own towels). The employees at the front desk are hit or miss. We ended up having to go buy our own toilet paper, our own detergent, and our own body wash/shampoo. Even though we were staying at the property for 5 days we were only provided 2 travel size bottles of shampoo and 2 travel size bottles of body wash. The employee at the front desk would only give us one travel size bottle of each at a time and wouldn’t give us any toilet paper, so we ended up just buying everything ourselves at the Walgreens down the street. Valet sometimes take a while, but those gentleman do the best they can. Overall I’d probably stay at this property again, but with a different host."