Hotels in Sunset Harbor

"Yes, it was hard enough. My Granddaughter got in it. I just relaxed."

"This hotel was horrible. Do not stay here."

"Did not have the Breakfast or go to the bar "

"Parking was easy & secure. Breakfast was ok. Would have liked to see bananas & different daily choices over exact same thing each morning. Staff members were all very nice. Rooms were good. "

"When I arrived at the hotel the staff was not wearing uniforms.The front desk agent stated there was a pool hot tub and gym .to bad the hot tub was not heated the handicap lift at hot tub did not work so it really was a kids pool . There were still some people in the pool at 12:30am the elevators had button lites out and elevators had a bad smell.In the room some lamps had non working bulbs. 1set of outlets non working.Hair and soaps Im in the tub"

"Rodriguez the lady who checked us in provided great customer service. Beds extremely comfortable great pool hot tub and excellent gym."

"Pleasantly surprised. The rooms were very comfortable and clean. Staff was kind. Was perfect for a quick one night stay. "

"Everything was excellent!"

"Parking lot was messy with over grown foliage. Random trash in lots and side walks. We had issues with our key cards even getting into the room and had to walk back and forth 4 times to get the room open so that was a bad first experience. When we were there, the cleaners had 4 mattresses pulled out on the sidewalks that look incredibly dirty and was hosing off other things from the rooms to later find out they had a cockroach infestation in some rooms. So when we entered our room, I had low expectations, which my feelings were correct. The bedding had stains on them, the bathroom had bugs crawling all over the floors, the actual floors of the room had debris all over, the couch in the corner had nasty stains on them and the nightstands also had nasty marks and sticky residue on them as well. This is the worst place I've ever been to, please do not go here. I immediately walked out and requested a refund. The front desk staff was the only positive thing about this place as they unfortunately know how nasty this place is but seems like the owner wont do anything about it despite many complaints. "