Verified
6/10 Good
Dec 29, 2025
SHARON
SHARON, 1-night trip
Cycad Palm Hotel
3.5 star property
Serowe hotel with restaurant
Choose dates to view prices
Photo gallery for Cycad Palm Hotel
In the heart of the business district, Cycad Palm Hotel offers a serene retreat with a rooftop terrace and lush garden. With in-room WiFi, laundry services, and meeting rooms available to all guests.
Reviews
4.44.4 out of 10
Popular amenities
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
- Laundry facilities
- 24/7 front desk
Main amenities (11)
Main amenities (11)
- Daily housekeeping
- Restaurant
- Rooftop terrace
- Breakfast available
- Room service
- Meeting rooms
- 24-hour front desk
- Air conditioning
- Garden
- Laundry service
- Self-serve laundry
Feel at home (6)
Feel at home (6)
- Refrigerator
- Premium TV channels
- Garden
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
The current price is $80
$80
$91 total
includes taxes & fees
May 22 - May 23
Room options
Check availability for these dates
View all photos for Premium Double Room, 1 Double Bed, Non Smoking
Premium Double Room, 1 Double Bed, Non Smoking
- Garden view
- 20 sq m
- Sleeps 2
- 1 Double Bed
- Free WiFi
View all photos for Deluxe Twin Room, 1 Bedroom
Deluxe Twin Room, 1 Bedroom
- Garden view
- 20 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
- Free WiFi
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About the neighborhood
Plot 25139 Dinokwane, Serowe
What's nearby
- Royal Cemetery - 5 min drive - 6.8 km
- Khama III Memorial Museum - 5 min drive - 6.8 km
- Serowe Stadium - 8 min drive - 7.9 km
- Khama Rhino Sanctuary - 8 min drive - 9.4 km
- Khama Rhino Sanctuary - 17 min drive - 32.3 km
Restaurants
- Serowe Hotel - 4 min drive
- Hungry Lion - 18 min walk
- Tshwaragano Hotel - 7 min drive
- Garden Cafe,Serowe - 1 min drive
- White Palace Serowe - 2 min drive
About this property
Cycad Palm Hotel
- Take in the views from the rooftop terrace when you stay at Cycad Palm Hotel. Guests will have free perks like WiFi and self parking.
At a glance
Hotel size
- 6 rooms
Arriving/Leaving
- Check-in start time: 2 PM; Check-in end time: 11:30 PM
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
Property amenities
Food and drink
- English breakfast (surcharge) each morning 7 AM–9 AM
- Restaurant
- Room service (limited hours)
What to do
- Discount at nearby fitness center
Working away
- Meeting rooms
Services
- 24-hour front desk
- Dry cleaning/laundry services
Facilities
- Rooftop terrace
- Garden
Accessibility
- Elevator
- Tile flooring in room
Room amenities
Be entertained
- 56-inch LCD TV
- Premium TV channels
Home comfort
- Air conditioning
- Electric kettle
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Premium bedding
What to enjoy
- Yard
- Individually furnished and decorated
Freshen up
- Deep soaking bathtub
- Shower/tub combination
- Free toiletries
- Towels
Stay connected
- Desk
- Free WiFi
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
Fees & policies
Optional extras
- English breakfast is offered for an extra charge of approximately USD 12 for adults and USD 8 for children
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa
Property Registration Number 2025/HTL/A/004
Also known as
Cycad Palm Hotel Serowe
Cycad Palm Hotel Gaborone
Cycad Palm Gaborone
Hotel Cycad Palm Hotel Gaborone
Gaborone Cycad Palm Hotel Hotel
Hotel Cycad Palm Hotel
Cycad Palm
Cycad Palm Hotel Hotel
Cycad Palm Hotel Serowe
Cycad Palm Hotel Hotel Serowe
Frequently asked questions
Does Cycad Palm Hotel offer free cancellation for a full refund?
Yes, Cycad Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cycad Palm Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Cycad Palm Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Cycad Palm Hotel?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM.
What is there to do at Cycad Palm Hotel and nearby?
Cycad Palm Hotel has a garden.
Are there restaurants at or near Cycad Palm Hotel?
Yes, there's an onsite restaurant.
Does Cycad Palm Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Cycad Palm Hotel have any outdoor private spaces?
Yes, every room features a yard.
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Reviews
Reviews
4.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.0
Amenities
5.8
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
4/10 Fair
Feb 27, 2026
The room was ok, however on arrival my booking was not there because the online payment did not reflect in their system.
Bali
Bali, 1-night trip
Verified
2/10 Poor
Jun 28, 2025
Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.
Orefitlhetse
Orefitlhetse, 1-night trip
Verified
2/10 Poor
Jun 1, 2025
Expedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.
Jonathan
Jonathan, 1-night trip
Verified
4/10 Fair
Jul 1, 2024
Disappointing stay at Cycad Palm Hotel...
The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.
Verified traveler
1-night trip
Verified
8/10 Very good
Mar 10, 2020
Verified traveler
2-night trip