This was hands down the WORST stay I’ve ever had at the Sandman, which saddens me because I’m a regular.
HOWEVER this weekend was absolutely abhorrent. There was an out of control children’s birthday party going on which, insanely enough, was allowed to be held in the lobby of the hotel instead of being held the hotel rooms these people booked for the weekend. Children were ALL OVER THE PLACE. They were laying in front of the hotel doors blocking guests from entering and leaving, they were running and screaming and jumping all over the place. And NOTHING was being done to prevent this. And the so-called parents did NOTHING to stop the kids from running a muck.
Whhyyyy was this allowed by hotel management?! This should never have been allowed. Yes, they paid to stay at the hotel, NOT to have free range of every space within it. It should be a policy that for parties guests must book a conference room or stay in their rooms! Other guests paid to stay as well, and this completely ruined those stays.
If that wasn’t enough, there was apparently some sort of volleyball team or several groups of teenagers and they were ALSO running up and down the hallways of the hotel, screaming and playing as if they were deranged 5 year olds having a marathon race all night! I had to call the front desk TWICE and they literally did not stop until 3:30 this morning! I got NO REST, and the purpose of spending money to stay here this weekend WAS for rest and getaway.
I left tired and pissed.