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Palace Inn & Suites - Newport News/Jefferson Ave

2.0 star property
Motel in Newport News

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Photo gallery for Palace Inn & Suites - Newport News/Jefferson Ave

Private kitchen
TV
Front of property
Traditional Double Room, 2 Queen Beds | Bathroom | Combined shower/tub, towels
Traditional Double or Twin Room, 2 Double Beds | Individually furnished, desk, blackout drapes, iron/ironing board
Escape to the heart of Brentwood at Palace Inn & Suites - Newport News/Jefferson Ave, where a serene garden awaits. Connect with in-room WiFi, unwind near barbecue grills, and appreciate the convenience of express check-out and free self parking.

Reviews

4.8 out of 10

Popular amenities

  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Free parking

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Barbecue grills

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Living room
  • Television
  • Garden
  • Daily housekeeping
The current price is $65
$76 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

Private kitchenette

Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Studio Suite, 1 King Bed

Private kitchenette

Traditional Studio Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room, 2 Queen Beds

Private kitchenette

Traditional Double Room, 2 Queen Beds

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Double or Twin Room, 2 Double Beds

Private kitchenette

Traditional Double or Twin Room, 2 Double Beds

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
5.8 out of 10, (58)
The price is $63
$73 total
includes taxes & fees
Mar 9 - Mar 10
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About the neighborhood

Map
10608 Jefferson Ave, Newport News, VA, 23601

What's nearby

  • Huntington Park - 4 min drive - 3.7 km
  • Christopher Newport University - 5 min drive - 5.8 km
  • Huntington Beach - 6 min drive - 5.2 km
  • Riverside Medical Center - 6 min drive - 5.7 km
  • Mariner's Museum - 6 min drive - 5.9 km

Getting around

  • Newport News - Williamsburg Intl. Airport (PHF) - 15 min drive
  • Norfolk Intl. Airport (ORF) - 29 min drive
  • Newport News Station - 5 min drive
  • Norfolk Station - 32 min drive

Restaurants

  • ‪Captain D's - ‬12 min walk
  • ‪Little Caesars Pizza - ‬14 min walk
  • ‪Monty's Restaurant - ‬4 min drive
  • ‪Taco Bell - ‬5 min walk
  • ‪Gus's Hot Dog King - ‬4 min walk

About this property

Palace Inn & Suites - Newport News/Jefferson Ave

Palace Inn & Suites - Newport News/Jefferson Ave puts you within a 10-minute drive of Christopher Newport University and Hampton Roads Convention Center. Free perks include WiFi and self parking. Also, Hampton Coliseum and Langley Air Force Base are within a short drive.

Languages

English

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • 24-hour front desk

Facilities

  • Garden

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Brentwood Suites Motel Newport News
Brentwood Suites Newport News
Brentwood Suites
Palace Inn Suites
Palace Inn & Suites - Newport News/Jefferson Ave Motel
Palace Inn & Suites - Newport News/Jefferson Ave Newport News

Frequently asked questions

Does Palace Inn & Suites - Newport News/Jefferson Ave offer free cancellation for a full refund?

Yes, Palace Inn & Suites - Newport News/Jefferson Ave does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palace Inn & Suites - Newport News/Jefferson Ave?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palace Inn & Suites - Newport News/Jefferson Ave?

Yes, there's free self parking.

What are the check-in and check-out times at Palace Inn & Suites - Newport News/Jefferson Ave?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Palace Inn & Suites - Newport News/Jefferson Ave and nearby?

Palace Inn & Suites - Newport News/Jefferson Ave has a garden.

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Palace Inn & Suites - Newport News/Jefferson Ave Reviews

Reviews

4.8

4.8/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

2.4/10

Eco-friendliness

Reviews

2/10 Poor

Absolutely disgusting place, crack heads, homeless prostitutes kingdom. Wouldn’t recommend unless you genuinely CANNOT find anything else
6k, 1-night trip

2/10 Poor

Bedbugs and dirty bathroom with no shower head
Kaushik, 2-night trip

2/10 Poor

Condemned Property DO NOT STAY
Hotel has condemned by the city notice on front door. Extremely dirty, broken fridge, and caked spill in freezer. Unsafe, extremely dirty, and unsafe.
Benjamin, 4-night trip

4/10 Fair

poorly maintained and staffed
Jimmey, 1-night trip

4/10 Fair

Let this be a last resort. No other options.
Miles, 1-night trip

2/10 Poor

Not a Palace or pleasant stay
The property manager has terrible customer service. Rooms are not what is advertised. Half of the stove works, bathroom and room is in need of cosmetic repairs. Pest control also needed!
7-night trip

2/10 Poor

Room was filthy. No rags or towels. No one at ftont desk. Wifi didnt work. Heat didnt work.
Anthony, 1-night trip

2/10 Poor

TERRIBLE
The conditions of the room was terrible. It was not clean. It was stuff left from the last person who stayed in the room. The sheets were not clean. They had stains on them. My daughter had to shower in shoes because the bathroom was so filthy. After complaining to the front desk she responded with “what’s the problem? What do you want me to do?” They refused to move us to a cleaner room so the very next morning we checked out. The customer service is terrible. The last yells and refuses to help with any issues. There was a couple outside our door who got in a fight and i was scared because i don’t know this area and didn’t know if it would turn more violent and i have my 2 kids in the room. The overall experience was terrible. I would never recommend this space and i will never stay here again.
Hakima, 2-night trip

2/10 Poor

Ebony, 1-night trip

2/10 Poor

Basim, 1-night trip

8/10 Very good

Decent
Tarsha, 4-night trip

2/10 Poor

Janet, 1-night trip

2/10 Poor

Complicado no puedes quedarte en ese lugar
Josue, 1-night trip

8/10 Very good

amber, 1-night trip

2/10 Poor

Muy mal ese hotel reservamos un cuarto de king side para no fumadores y nos dieron un cuarto de doble cama olia muy mal a sigarro todo sucio encontramos ratas y pedimos el reembolso y no quisieron no les recomiendo ese hotel muy mal
Manuel, 1-night trip

10/10 Exceptional

Gregory, 1-night trip

2/10 Poor

Javier, 4-night trip

2/10 Poor

Wendy, 1-night trip

2/10 Poor

Reginald, 1-night trip

4/10 Fair

The smell was horrible , everything was old , sticky floor, hole in the wall and also a lot of sparkle spots
Angelica, 2-night trip

2/10 Poor

The place was horrible. It was so consumed by Tabasco smoke I couldn’t stay even in the “smoke free rooms”
William, 1-night trip

8/10 Very good

It is to inform that we are going out for dinner tonight,
Brittany, 1-night trip

8/10 Very good

Dashonda, 1-night trip

8/10 Very good

The property was fine. I just didn’t like the fact people were just standing around like it was an apartment complex. I asked were there apartments close because of the people hanging out on the stairway and parking lot.
1-night trip

2/10 Poor

Never again
Never got to see the inside of room because the one I booked 3 months prior wasn’t even available. Drove 6 hours to be told at 4 they were cleaning it. Check in is 2. Finally at 6 I realized they didn’t even have a room and no one told me. The area is awful and this was extremely disappointing. Guess there is a first for everything.
2-night trip