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2/10 Mediocre
Kristin
21 de nov de 2021
The property is not as described.
It’s a room in a house with shared facilities throughout.
Amenities are few with no basics in the room such as a radio or TV. The property listing said ‘pillow menu’. Hmm.
The room I had looked nothing like the photos and upon arrival, I checked out the room, and bathroom, and decided to leave. I booked a room elsewhere instead and did not complete my stay.
The 10 x emails, 4 x text messages and 1 x phone call all regarding the booking is excessive and absurd - borderline harassment. And their ‘customer service’ leaves a lot to be desired.
A refund would lessen the blow of this experience but so far nothing has been offered.
