Hotel Moreno offers a welcoming atmosphere where you can unwind by the outdoor pool or take a dip in the children's pool. With free self-serve breakfast, in-room WiFi, and tour/ticket assistance from our helpful staff.
5 Vicente Guerrero Gregorio Osuna, Ciudad Valles, SLP, 79092
What's nearby
Centro Deportivo Comunitario Manuel Gomez Morin - 14 min walk - 1.2 km
Huasteco Museum - 7 min drive - 2.3 km
El Pipila Park - 7 min drive - 2.3 km
Cueva en Taninul - 12 min drive - 2.7 km
Micos Waterfalls - 58 min drive - 30.5 km
Getting around
Tamuin, San Luis Potosi (TSL-Tamuin National) - 43 min drive
Tampico, Tamaulipas (TAM-General Francisco Javier Mina Intl.) - 135 min drive
San Luis Potosi Intl. Airport (SLP) - 125.8 miles/202.5 km
Restaurants
Tacos y Tostadas 'La Troquita' - 4 min drive
Starbucks - 4 min drive
El Aguachilito - 4 min drive
Micheladas El K'ncer - 15 min walk
Cafe Seroga - 3 min drive
About this property
Hotel Moreno
When visiting Ciudad Valles, Hotel Moreno is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant.
At a glance
DONE
Hotel size
50 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite carport
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free self-serve breakfast on weekday mornings 8:00 AM–11:00 AM
Restaurant
Traveling with children
Children's pool
Services
24-hour front desk
Tour/ticket assistance
Facilities
2 buildings/towers
Built in 2003
Mosquito nets
An outdoor pool
Traditional architecture
Accessibility
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LED TV
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Moreno Ciudad Valles
Moreno Ciudad Valles
Hotel Moreno Hotel
Hotel Moreno Ciudad Valles
Hotel Moreno Hotel Ciudad Valles
Frequently asked questions
Does Hotel Moreno offer free cancellation for a full refund?
Yes, Hotel Moreno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Moreno?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Moreno?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Moreno?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Moreno?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Moreno and nearby?
Hotel Moreno has an outdoor pool.
Are there restaurants at or near Hotel Moreno?
Yes, there's an onsite restaurant.
What's the area around Hotel Moreno like?
Hotel Moreno is located a short 12-minute walk from Centro Deportivo Comunitario Manuel Gomez Morin.
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Reviews
Hotel Moreno Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.4
Location
7.8
Staff & service
7.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 19, 2024
Clean, spacious room and an included breakfast. The staff was friendly and helpful.
Craig
Craig, 2-night trip
Verified
8/10 Very good
Nov 14, 2024
The Hotel is not a luxury but they keep it clean .good prices and good food
Ana
Ana, 4-night trip
Verified
8/10 Very good
Oct 16, 2025
Hotel simples
Caio
Caio, 3-night trip
Verified
10/10 Exceptional
May 8, 2026
facil
Héctor
Héctor, 2-night trip
Verified
6/10 Good
May 7, 2026
Yes parking was secure they lock your car in then the attendant asks for money to let you out lots uf little bugs and they hold your id hostage
Marcell
Marcell, 1-night trip
Verified
6/10 Good
Sep 29, 2025
Regular
Nestor
Nestor, 2-night trip
Verified
10/10 Exceptional
Jul 1, 2022
Stay was great would stay again staff sweet only issue was for some reason my hotel was not charged and end up paying at hotel and hoping I didn’t get double charge other than that everything went well staff was great !!
Maria
Maria, 1-night trip
Verified
8/10 Very good
Sep 8, 2023
They need to put phones in the rooms.
Elizabeth
Elizabeth, 4-night trip
Verified
2/10 Poor
Apr 9, 2023
Service was very poor. No body speak or any under stand English. The room clean no cups . For the free breakfast was terrible. 4 Staffs keep asking our food tickets. We gave it before we order. Staffs are not friendly.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
La atencion
Juan Torres
Juan Torres, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Todo muy bien excelente servicio en especial la Cosina muy atentos
Jjesus
Jjesus, 5-night trip
Verified
6/10 Good
Aug 16, 2025
Las instalaciones, la atención del personal son buenas, lo que no me agrado es que nos pusieron a un lado del cuarto de servicio y el personal a las 7:00 am colocará una bocina para escuchar su música, lo cual no me permitio descansar, las almohadas muy duras.
Ruth
Ruth, 1-night trip
Verified
6/10 Good
Aug 6, 2025
El estacionamiento de noche está muy solo para ir caminando al hotel.
Karla
Karla, 1-night trip
Verified
6/10 Good
Jul 30, 2025
Lo malo que le encontré son las almohadas duras y la cama duras y nada cómodas les sugiero cuando menos cambiar las al almohadas por qué no descansa uno nada, también se batalla mucho con la señal del internet demasiado
Ricardo
Ricardo, 3-night trip
Verified
8/10 Very good
Jul 29, 2025
El único detalle son las camas, nada cómodas
Karelly
Karelly, 4-night trip
Verified
8/10 Very good
Jul 15, 2025
Buen ambiente familiar, comida rica no me gusto la habitacion familiar en la azotea
Diana
Diana, 2-night trip
Verified
10/10 Exceptional
May 20, 2025
Buenas instalaciones, sólo que le hace falta caja de seguridad en la habitación!
Roque Eduardo
Roque Eduardo, 6-night trip
Verified
10/10 Exceptional
Mar 4, 2025
Muy tranquilo y todo limpio, el personal muy amable, lo único detalle no tan bueno es que el señor de la recepción a la hora del check out quería que me regresara por los controles a la habitación pero la gerente intervino y me dijo que no me preocupara que ellos lo verificaban.
josue
josue, 1-night trip
Verified
8/10 Very good
Feb 24, 2025
El personal del hotel TODOS muy amables y buena actitud de servicio . Puntos palos mala distribución de la recámara muy apretados baño poco confortable muy improvisado las adecuaciones , sin espacio para las maletas
Alejandro
Alejandro, 2-night trip
Verified
6/10 Good
Feb 2, 2025
Falla el internet, el cable de tv, lo demas, bueno
Espinozaricardo
Espinozaricardo, 3-night trip
Verified
8/10 Very good
Jan 3, 2025
sin comentarios
Jose
Jose, 1-night trip
Verified
2/10 Poor
Dec 29, 2024
Pésimo servicio, cobran como hotel de 5 estrellas y es malísimo. No tienen agua caliente, mi automóvil se quedó en la calle por que solo tienen estacionamiento para tres autos. Después de que pagaste la recepcionista te dice que no puedes usar las toallas si las entregas sucias te las van a cobrar por que es política del hotel. Discriminaron a mi sobrino por traer a su mascota de compañía. No permitieron ingresar al perrito chihuahua aun cuando venia en su transportadora. No permiten ingresar al hotel alimentos ni agua. No lo recomiendo para nada. Apestan es pésimo. No tiene agua para el WC. Cobran caro par lo que dan
Luz del Carmen
Luz del Carmen, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2024
Excelente lugar
Daphne
Daphne, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2024
En gral esta bien el servicio, solo se batalla con la tv,
Yaqueline
Yaqueline, 1-night trip
Verified
4/10 Fair
May 13, 2024
El trato del personal es deficiente, llegando nos dijo la recepcionista que si ensuciabamos la toallas y no se quitaba , nos harían cargo a la tarjeta osea multa, en ningún hotel 3 estrellas o en adelante jamás me habían sentenciado en decirme eso, de hotel 3 estrellas se me hace que compraron las estrellitas no lo vale , solo 2 toallas nos pusieron y una de cara , siendo que éramos 4 , se supone que incluye el desayuno pues como mi hija es menor me dijeron que no me cobraron la estadía por lo tanto ella tendría que comprarle su desayuno de lo que viene el menú, la comida está bien , la alberca algo sucia , ya dan de que pensar si no quieren que ensucie las toallas es porque no las lavan , los colchones duros, y edredones negros con calor de 50 grados, en fin no me gustó no volvería a regresar