Very good communication prior to arrival, clear instructions.
The hotel is well located in Monte area, next to the cable car and Monte Tropical Garden. Room was spacious, comfy, well maintained. Breakfast was excellent with repeating but wide choice of good quality food. The restaurant itself is excellent, we dined a few times, perfect seafood, big portions at fair prices.
The staff was more than friendly and accommodating - to mention just a few - Sonia, Hugo.
Strongly recommended, would definitely go back again