The Gallery Premier Suites

I really enjoyed my stay there.

Nice stay with decent conditions

The facility was ok but below expectation. Advertised as a furnished apartment I expected some basic supplies such as an electric kettle, coffee / tea, more than one set of cutlery and napkins in the kitchen. The security and access control was however outstanding and I will rate that A+

Perfect and I’ll visit anytime and any day

Checking in wasn’t as easy as it could have been, the shower didn’t drain and you end up taking a shower with water up to your ankles. The water also spills out of the shower so the floor is wet. There was no daily housekeeping. The kitchen area had a weird sewer smell coming out of the pipes. I forgot my Clarisonic face scrubber when I checked out and they acted like they didn’t know what I was talking about even though I called 3 times and asked if they had gone to the room to look for it. The restaurant downstairs took 45 mins to make French fries even though there was only 6 people eating in there. Decent location if you’re on a budget but I won’t stay there again.

There was no electricity for almost 12 hours and it was just in the suite I stayed. The wifi didn’t work throughout my stay as well and getting management to work on the issues was a task. Asides that it was an ok stay. I wouldn’t go back though. Just because of my experience.

The apartment was reasonably furnished but the beds were very hard and there were no black out blinds .it could have been a 4 star apartment with more attention to detai. Ok priiced

3/1 - I arrived at the location & had to wait 30 minutes in the rain for anyone to come get me. Then a guard took me to the wrong building & I waited another 45 minutes before someone showed up to take me to my room. Almost 2 hours later, I get to my room. It's smaller than what I remembered, but I had too much going on to remember all of the details. It's close to the Accra Mall which was great to get something to eat. 3/2 - The wifi isn't working. I'm there by myself & my family was already pretty worried about me traveling alone so all I needed to do was let them know I was fine. Couldn't do that w/o wifi because I hadn't planned on purchasing an international plan. Went down at 8am to let them know it wasn't working, the nice lady at the front let me connect to her private hotspot so I could tell them. They said they would send someone up to fix it. 3 hours later, someone comes up to confirm that the wifi indeed does not work. Great, can you fix it? No. Another 3 hours later, the booking lady comes up, calls someone, and 2 minutes later, it's working. Why couldn't that have been done HOURS AGO? I purchased the international plan that day just in case. 3/4 - I'm out exploring and I get a message saying I need to come back now so I can go to the actual room I booked. I was in a studio and I booked a 1 bedroom. I said no, it's fine, just give me the difference back. Never happened. 3/5 - The electricity goes out for HOURS 3/6 - Ran out of there!

The apartment itself is comfortable, although basic and uninspiring (white walls, white sheet, white dishes, mugs, etc). The AC unit, refrigerator, electric kettle, water heater, and stove worked well. The apartment manager was very competent and responded quickly to any issues that arose. By contrast, at the last minute, after requesting and paying for a late check-out, her boss tried to push me out of the unit sooner than agreed upon. This last interaction really soured my overall experience. That aside, the main issue in the unit for me was with the internet, which was not available when I arrived, cut out once in the two weeks I was there, and on my last day, "expired." This was not ideal for me since I was working remotely. As well, the listing said there would be basics including toiletries and a regular cleaning but I had to schedule these myself. I did not mind buying my own toiletries but I wish the cleaning schedule was communicated ahead of time. I usually had to ask to have the cleaner (who always did an excellent job) come by, and would have to stick around since she did not have a key. I also did not prefer having to deal with security officers at the gate, as they could be quite rude. While I personally would not book at this place again, it is fine for anyone who just wants a basic place with relatively consistent modern amenities.

Nice and clean place. Smaller than anticipated but manageable.