Skip to main content

Sheraton Santos Hotel

4.0 star property
Family-friendly hotel with indoor pool, connected to a shopping center, near Santos Harbor

Choose dates to view prices

Photo gallery for Sheraton Santos Hotel

Lobby - Sheraton Santos Hotel (Santos)
Indoor pool, open 8:00 AM to 8:00 PM, free cabanas, sun loungers - Sheraton Santos Hotel (Santos)
Exterior - Sheraton Santos Hotel (Santos)
Property amenity - Sheraton Santos Hotel (Santos)
Lobby - Sheraton Santos Hotel (Santos)
Located near Santos Harbor, Sheraton Santos Hotel offers a tranquil retreat with a poolside bar, playground, and soothing spa services. Treat yourself to international cuisine at O Lagar Restaurant or relax in the garden with WiFi connectivity.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Bar
  • Pool
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Valet parking
  • Pool bar
  • Room service
  • Spa services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $161
$182 total
includes taxes & fees
Dec 10 - Dec 11

Why we love this property

Wellness retreat
Spa services including massage revitalize the senses at this hotel. A fitness room keeps exercise routines on track, while a garden offers natural serenity.
Flavorful dining options
International cuisine tempts at this hotel's restaurant. Alongside a bar and buffet breakfast, vegan and vegetarian options satisfy diverse palates.
Sleep in style
This hotel's guestrooms feature cozy bathrobes for post-shower comfort. Blackout drapes ensure deep slumber, while minibars offer refreshment.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Minibar, desk, blackout drapes, soundproofing

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(53 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Minibar, desk, blackout drapes, soundproofing

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(55 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, desk, blackout drapes, soundproofing

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, sun loungers
Parque Balneário Hotel Santos by Castelo Itaipava
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,007 reviews
The price is $97
$111 total
includes taxes & fees
Dec 21 - Dec 22
Parque Balneário Hotel Santos by Castelo Itaipava
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Alameda Armênio Mendes, n°70, Aparecida, Santos, SP, 11035-260

What's nearby

  • Praiamar Shopping Mall - 1 min walk - 0.1 km
  • Aparecida Beach - 6 min walk - 0.6 km
  • Ponta da Praia Beach - 8 min walk - 0.7 km
  • SESC Santos Conference Center - 8 min walk - 0.7 km
  • Santos Harbor - 2 min drive - 1.8 km

Getting around

  • Pinheiro Machado Station - 6 min drive
  • Nossa Senhora de Lourdes Station - 7 min drive
  • Terminal Porto Station - 9 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kopenhagen - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Haru Temakeria e Sushi - ‬1 min walk
  • ‪Mafia Di Pasta - ‬1 min walk

About this property

Sheraton Santos Hotel

Sheraton Santos Hotel features a free kids' club and puts you within a 10-minute walk of Ponta da Praia Beach. Guests can indulge in massages and enjoy international cuisine at O Lagar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 212 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (BRL 50 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Beach nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference space (11560 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 65 per person

Children & extra beds

  • Rollaway beds are available for BRL 165.0 per day
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Covered valet parking costs BRL 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Frequently asked questions

Does Sheraton Santos Hotel offer free cancellation for a full refund?

Yes, Sheraton Santos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Santos Hotel?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Sheraton Santos Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Santos Hotel?

Yes. Valet parking costs BRL 50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Santos Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-in is available.

What is there to do at Sheraton Santos Hotel and nearby?

Sheraton Santos Hotel has an indoor pool, a fitness center, and spa services, as well as an arcade and a garden.

Are there restaurants at or near Sheraton Santos Hotel?

Yes, O Lagar Restaurant offers international cuisine.

What's the area around Sheraton Santos Hotel like?

Sheraton Santos Hotel is a short 8-minute walk from Ponta da Praia Beach and 10 minutes' walk from Aparecida Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sheraton Santos Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Restaurant
Room
Shower
Family friendly
Food
Location
Beach

What guests liked

  • Breakfast was consistently described as excellent and one of the best at a property. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Room not very clean; conditioner bottle was empty; second day: tea, coffee not replenished, some towels missing; took two (!) hours to get the tea bags and coffee. No water cooker in the room (why giving tea bags without the option of boiling water?). Maintenance so-so. Great breakfast with friendly staff. Convenient location. However: Uber drivers could not find the hotel easily.
Roderick, 2-night trip

10/10 Exceptional

I RECOMMEND THIS ONE

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Sandeep, 1-night trip

10/10 Exceptional

Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Ellen, 2-night trip

10/10 Exceptional

Excellent hotel
francisco, 1-night trip

10/10 Exceptional

Very good hotel location very nice
jorge, 1-night trip

10/10 Exceptional

Excelente!
Renata, 2-night trip

10/10 Exceptional

Hotel Maravilhoso
anselmo, 3-night trip

10/10 Exceptional

It was perfect
Fidaa, 4-night trip

10/10 Exceptional

Awesome

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
Giane, 2-night trip

10/10 Exceptional

Gold

Excelente
Reginaldo, 1-night trip

10/10 Exceptional

Excellent staff spoke English well they were very helpful both and check in and on departure to obtain a taxi to the cruise terminal for us to leave
Dan, 1-night trip

8/10 Very good

Clean and safe
Erik, 2-night trip

10/10 Exceptional

The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel
victor, 3-night trip

8/10 Very good

Beautiful hotel and shopping mall was convenient but beach wasn’t too nice
Debra, 2-night trip

10/10 Exceptional

The staff was very friendly and spoke English. Raul at the front desk especially. Also, the restaurant in the Hotel is excellent. The Cod was delicious. I would not hesitate to return to the Sheraton and the restaurant.
eugene, 1-night trip

10/10 Exceptional

My second time staying there and have always had a good experience. The only negative I can think of is the steep price for parking there. Breakfast is probably the best I’ve ever seen at a hotel
Stephen, 2-night trip

10/10 Exceptional

First time @ the sheraton santos

Without a shadow of doubt the best hotel ive stayed in @ Santos Good size room , great wifi , good breakfast Virtually next door to the best shopping mall in Santos & Carrefour supermarkets All the staff spoke English which is a bonus for brasil 10 minute walk to the nearest beach Very quiet of an evening Overall a perfect stay
Gary, 2-night trip

8/10 Very good

Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Julio, 3-night trip

2/10 Poor

The hotel receptionist had a very bad attitude, was full of lies, and the bed sheets in the room were extremely dirty.
Siu pang, 1-night trip

10/10 Exceptional

Safe
Mauricio, 1-night trip

10/10 Exceptional

ótimo

superou as expectativas
Marcelo, 1-night trip

10/10 Exceptional

Very good
Juliano, 3-night trip

10/10 Exceptional

All
Tina Kristin, 5-night trip

10/10 Exceptional

Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then.
Eric, 1-night trip

6/10 Good

Asked for my room to be cleaned after two days. I usually try to safe the planet by only having my to cleaned every other two-three days after arrival. Had to talk to five people For the to To be cleaned and it was a disaster. They left the room terribly dirty. The floor was simply vile. Even the lady who is in charge of the team / rooms standard and Over and took pictures to show to the team what a disgusting job they had done. Simply unacceptable. I have stayed here several times before but this time may be my last. I had to clean the bathroom Floor myself. I am tired of spending so much money and the hotels and Expedia are the ones to benefit from it. Just not fair. You provide us with a service which we pay in return. You don’t give out money back so you? You simply expect us to putt up with this low standard of service while charming us thousands. Enough is enough. Stop apologising and do your job. Shame on you all