Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700
What's nearby
Kolatoli Beach - 10 min walk
Laboni Beach - 3 min drive
Burmese Market - 3 min drive
Sugandha Beach - 6 min drive
Cox's Bazar Beach - 10 min drive
Getting around
Cox's Bazar (CXB) - 19 min drive
Airport shuttle (surcharge)
Restaurants
Salt - 20 min walk
Mermaid Cafe - 13 min walk
Shalik Restaurant - 3 min walk
KFC - 18 min walk
Poushee Hotel and Restaurant - 3 min drive
About this property
Best Western Heritage
Located just 2.7 mi (4.3 km) from the airport, Best Western Heritage offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A fitness center, a terrace, and a garden are other highlights.
Languages
English
At a glance
Hotel size
236 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Coffee shop
Barbecue grills
24-hour room service
Traveling with children
Grocery/convenience store
What to do
Shopping
Beach nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Full-service spa
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Slippers
What to enjoy
Balcony or patio
Separate sitting area
Freshen up
Private bathroom
Jetted bathtub
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (roundtrip)
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar
Frequently asked questions
Is there a pool at Best Western Heritage?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Heritage?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Heritage?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Heritage?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle roundtrip.
What are the check-in and check-out times at Best Western Heritage?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in are available.
What is there to do at Best Western Heritage and nearby?
Best Western Heritage has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Best Western Heritage?
Yes, there's an onsite restaurant.
Does Best Western Heritage have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Best Western Heritage have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Best Western Heritage like?
Best Western Heritage is in the heart of Cox's Bazar, a short 10-minute walk from Kolatoli Beach.
Best Western Heritage Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 24, 2024
Heather
Heather, 5-night trip
Verified Hoteles.com guest review
6/10 Good
Jul 13, 2024
Should work on the lobby ambience and guestroom washrooms
Eftekharul Alam
Eftekharul Alam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
Well-maintained place to stay, everyone was friendly and helpful.
Ankan Ghosh
Ankan Ghosh, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2024
Sarah
Sarah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
Great hotel to stay in coxbazar
Md Kawser
Md Kawser, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 28, 2024
Property was reasonably priced, clean and staff were courteous and professional
SYED
SYED, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2024
Clean, comfortable, quiet, cool.
Heather
Heather, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Apr 1, 2024
Haissam Mohammed
Haissam Mohammed, 5-night trip
Verified Hoteles.com guest review
6/10 Good
Feb 29, 2024
Broken toilet,and Didn’t provide any substitute , i was required for (GM)Manager in front desk,wanted to discuss the situation but manager never showed up.
Ramiz
Ramiz, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2024
Great staff and good customer service
Oliur
Oliur, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 18, 2023
nice hotel that's a bit away from the beach
I liked the hotel. It worked nicely for our group. Room was comfortable, staff was friendly. The location is good. Not on the beach, but not a terribly long walk to get to the beach. Breakfast is not really geared around Western tastes, but they don't seem to have so many international guests, at this point. I had some very tasty cheesy omelettes. The only thing that wasn't real good was the temperature of "hot" water in the shower. On our floor, it was barely warm.
Jonathan D
Jonathan D, 4-night trip with friends
Verified Hoteles.com guest review
4/10 Fair
Nov 19, 2023
The property was clean and most of the staff were friendly, but there were a few instances that made me question that this is actually a 5 star hotel. On the day we arrived the check-in was delayed for some reason even though we had arrived past the mentioned check-in time, so they asked us to wait for about an hour past the actual check-in time to be able to get our room. While waiting we decided to get some lunch in the hotel restaurant, the server firstly didn't speak English and added something to our order that we didn't even ask for and got charged for. They also haven't updated their price list on their menu, we asked for 2 drinks that was for 200taka on the menu but when we received the bill it turned out that the price had changed to 320taka which was almost the price of one of the dishes we ordered and they didn't inform us of the price change. The food was good but the experience left a bad taste. The remainder of our stay was okay until the moment we were about to check out. We were preparing and getting ready to leave when one of the housekeeping employees decided it was okay for them to just enter our room without knocking or asking permission to enter our room only for him to use the washroom(not for cleaning). Luckily we were dressed and not undecent. When we confronted them, all they could say is that it human error and that the person in question was fired. We were more concerned about how the management handled it as there was a clear lack of communication.
Hussain
Hussain, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 16, 2018
Great Hotel
This facility was very nice compared to other options I saw in the area. The Hotel staff was very helpful and accommodating. They let me check in even though they had not yet received the notification from Hotels.com. Breakfasts offered a good variety of options and the staff were very helpful. My only complaint would be the mold that had built up on the ceiling and had just been painted over. I am quite sensitive to mold and after a couple of nights in the room my lungs were feeling the effects. If I were to stay here again I would definitely want to closely inspect the ceiling in the assigned before unpacking. Being in such a humid place, so close to the ocean, this may be unpreventable, but I would certainly try and find a room were the problem was not so pronounced!
Frank
Frank, 6-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 6, 2024
MD JAMAL
MD JAMAL, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Apr 17, 2024
Séjour mitigé
L’objet de mon séjour était de prendre un peu de repos de repos. La première nuit je l’ai passé dans une chambre qui donnée sur l’une des avenue principale. Il y avait tellement de bruit du au trafic, que j’ai passé une nuit horrible. Le lendemain j’ai demandé à de changer de chambre et on m’a fait payé un supplément. Dans le descriptif de la chambre que j’avais réservé, il n’ai pas noté que cette chambre donnée sur l’avenue principale et c’est donc pour cela que l’autre chambre est légèrement plus cher. Il y a un vrai manque de transparence.
Les couloirs (au 2 étages où j’ai finalement séjourné) étaient vraiment bruyant, il y avait des enfants qui jouaient et criaient dans les couloirs à toute heure de la journée, ce qui est vraiment inacceptable pour le standing de l’hôtel. Le personnel devrait être sensibiliser pour assurer un minimum de calme. Le petit déjeuner est vraiment moyen. L’hôtel ne correspond pas au standing attendu. Le personnel est vraiment aimable, ça à l’air d’être une négligence de la part des manager.