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Aparthotel

Hotel Suites La Roca

2.0 star property
Aparthotel with outdoor pool, near Cancun Mall

Choose dates to view prices

In the heart of Downtown Cancun, Hotel Suites La Roca offers a refreshing retreat with a rooftop terrace and an outdoor pool. Connect to in-room WiFi, enjoy express check-out and tour assistance. Guests appreciate the convenient location.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchenette
  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (10)

  • 18 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Kitchenette
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, 2 Bedrooms, Kitchenette

Minibar, desk, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms, Kitchenette

  • City view
  • 14 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Kitchen

Superior Suite, 1 King Bed, Kitchen | Lobby

Superior Suite, 1 King Bed, Kitchen

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, coffee/tea maker

Superior Suite, 1 Bedroom, Kitchen

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Suite, 1 Double Bed, Kitchenette

Fridge, microwave, stovetop, coffee/tea maker

Superior Suite, 1 Double Bed, Kitchenette

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms, Kitchen

Minibar, desk, iron/ironing board, free WiFi

Superior Suite, 2 Bedrooms, Kitchen

  • City view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
66 López Portillo Manzana 03 Lote 42, Cancun, QROO, 77510

What's nearby

  • Mercado 23 - 13 min walk - 1.1 km
  • Las Palapas Park - 19 min walk - 1.6 km
  • Plaza 28 - 3 min drive - 2.2 km
  • Benito Juarez Municipal Building - 4 min drive - 1.8 km
  • Cancun Mall - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Tulum Intl. Airport (TQO) - 158 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬9 min walk
  • ‪Subway - ‬9 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬10 min walk
  • ‪El Pocito - ‬7 min walk

About this property

Hotel Suites La Roca

Hotel Suites La Roca features a rooftop terrace and puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. An outdoor pool and a terrace are other highlights, and apartments offer conveniences like refrigerators and microwaves.

At a glance

DONE

Property size

    • 18 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite garage
    • Free offsite parking within 49 ft
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking within 49 ft

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Freezer
  • Coffee/tea maker

Dining

  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Shampoo
  • Towels provided
  • Toilet paper
  • Free toiletries
  • Soap

Entertainment

  • 55-inch flat-screen TV with digital service

Outdoor areas

  • Rooftop terrace
  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Luggage storage
  • Iron/ironing board (on request)
  • Wet bar
  • 24-hour front desk

Location highlights

  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 rooms

Fees & policies

Renovations and closures

This property is closed from April 14 2025 to February 28 2026 (dates subject to change).

Parking

  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

This property is professionally cleaned.

Also known as

Hotel Suites Roca Cancun

Hotel Suites Roca

Suites Roca Cancun

Suites Roca

Hotel Suites La Roca Hotel

Hotel Suites La Roca Cancun

Hotel Suites La Roca Hotel Cancun

Frequently asked questions

Is Hotel Suites La Roca currently open?

This property is closed from April 14 2025 to February 28 2026 (dates subject to change).

Does Hotel Suites La Roca offer free cancellation for a full refund?

Yes, Hotel Suites La Roca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Suites La Roca?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Suites La Roca?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Suites La Roca?

Yes. Onsite parking options include a garage.

What are the check-in and check-out times at Hotel Suites La Roca?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hotel Suites La Roca and nearby?

Hotel Suites La Roca has an outdoor pool.

Does Hotel Suites La Roca have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around Hotel Suites La Roca like?

Hotel Suites La Roca is in Downtown Cancun, a short 17-minute walk from Las Palapas Park and 20 minutes' walk from Benito Juarez Municipal Building.

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Reviews

Hotel Suites La Roca Reviews

5.8

6.0

Cleanliness

5.2

Location

7.0

Staff & service

6.0

Property conditions & facilities

Reviews

Verified

2/10 Poor

Hotel is closed!!!

This hotel is closed!! They took our money and never told Hotels.com that it was closed. Doors are barred and no one inside. Had to stay at another hotel across the street so we saw that it was always closed.
Danny, 2-night trip
Verified

6/10 Good

Property looks really good in the pictures but once you are there not worth the money - lacks many things - the only good part was the soft bed other than that the place needs much attention.
Larry, 2-night trip
Verified

2/10 Poor

We unfortunately had to verify by ourselves that the negative comments are true. We don't recommend at all.
Laila, 7-night trip
Verified

2/10 Poor

Este lugar casi está inhabitable, no corresponde las imágenes que publican con las reales, la habitación súper sucia con demasiado mal olor, baños asquerosos, para dormir un colchón en el piso. Nos tuvimos que ir, rentar en otro lugar y no nos devuelven el dinero. Fue un ROBO
Evelyn, 4-night trip
Verified

2/10 Poor

Hotel muy sucio y antiguo, no se los recomiendo para nada, la alberca no funciona, en general todo está muy sucio, paredes, manijas, jamás regresaría.
Jorge Alejandro, 8-night trip
Verified

6/10 Good

El problema es la suciedad en las paredes externas que se puede soluciinar rapido. Las habitaciones están en buenas condiciones para el precio. Y la alberca no estaba habilitada lo cual fue una pena.
Tony, 2-night trip
Verified

4/10 Fair

No tenían servicio d internet ni de agua para bañarse
Jorge Alberto, 7-night trip
Verified

2/10 Poor

Le falta muchísima limpieza y cuidado de las habitaciones.
Luz Cirenia, 2-night trip
Verified

2/10 Poor

dåligt dåligt hotel liger på den farligaste platsen i cancun lång i från allt hur expedia säljer detta vet ej det var inga handskar sängar smutsig rummet smutsig där bor en massa konstiga folk med familj typ 10 person per rum med små barn som skriker i korridoren de rök överallt inga lampa i trappan ,vi flyttade på en gång där ifrån och betalade ny hotell rekommendera inte detta hotell till nån
Alfredo, 10-night trip
Verified

2/10 Poor

No me gustó
Manuel, 1-night trip
Verified

2/10 Poor

Sucia , en una ubicacion super peligrosa todos los taxistas nos recomendaron no salga de noche por aqui ... mal expedia por que teniamos otro hospedaje y nos cancelaron ahi sin saber las condiciones del hotel y que es muy peligroso por ahi . Nos fuimos a playa del carmen 2 dias y al regresar ya eataba rentada la habitacion y aun no acababa nuestra renta .
ms, 6-night trip
Verified

2/10 Poor

Это ужасно грязно и душно.
Anton, 8-night trip
Verified

2/10 Poor

Es una farsa ese hotel NO respetan las reservaciones hechas con expedía, me enviaron a otro hotel más barato y de menor categoría
Anifesoc Francisco, 1-night trip
Verified

2/10 Poor

Un muy mal hotel

El hotel es muy malo las toallas son sucias sin lavar las sabanas igual no dan cobijas y la cocineta es muy sucia el baño se ve que nunca lo lavaron aparte estaba tapado y nunca me li destaparon aunque puse muchas veces la queja el piso sucio en resumidas cuentas un desastre de hotel perdi mi dinero ahy solo pase rabias
brigitte, 1-night trip
Verified

10/10 Exceptional

Espectacular

El mejor hotel de toda la ciudad, en relación precio/calidad. Gran ubicación, cerca de todo. Atención excelente por parte del personal. Siempre volveré al Suites La Roca.
Martin Pablo, 6-night trip
Verified

2/10 Poor

Nada es lo que publican en sus fotos, mejorarian si usaran olores en las habitaciones y el paqueo, NO TENGO QUEJAS DEL PERSONAL, son muy amables y previsible. Pero fue una gran decepción ver las fotos publicadas y ver otra cosa al llegar.
Roberto Linares, 5-night trip
Verified

4/10 Fair

so gostei do preço,o restante deixou muito a desejar.
4-night trip
Verified

10/10 Exceptional

BIen todo

Buena experiencia
Luis Junior, 1-night trip
Verified

10/10 Exceptional

A comfort and placental place

This is a nice hotel with all the amenities that we needed for our 10 days. We enjoyed a beautiful swimming pool on top of the terrace. The front desk service people was excelent with a great custumer service skills. Only the toilet was with little bit of prolem, but the plomery guy fixed the toilet the same day we reported. Overall, the hotel is great and it's in the center of the Downtown of Cancun.
Socorro, 10-night trip
Verified

8/10 Very good

Friendly staff, especially the Argentinian man, simply the best atttitude.
2-night trip
Verified

2/10 Poor

No respetaron mi recervación, me generaron un gasto extra para buscar en la noche alojamiento, aun informandoles que iba a llegar a esa hora que si no había problema y me dijeron que no.
5-night trip
Verified

10/10 Exceptional

Cómodo , equipado y limpio
ELIDE IRENE, 1-night trip
Verified

4/10 Fair

Regular

La atención fue buena pero el hotel necesita mantenimiento urgentemente, las paredes están sucias los colchones más que sucios, problemas en las puertas, las duchas no sirven.
7-night trip
Verified

10/10 Exceptional

Muy buenas instalaciones y la limpieza excelente sin duda lo recomendaría
3-night trip
Verified

2/10 Poor

Far from beach, small, and poor neighborhood. Five-ten min wait to get into my room if you comeafter they lock the front door at night. One time I waited 15 minutes outside at night in the most crime ridden neighborhood in Cancun.
Marvin, 5-night trip