In the heart of the city, Urban Donkey offers a warm welcome with its garden and cozy bar. Connect to WiFi in your room, unwind on the sunny terrace, or explore nearby Aristotelous Square - previous guests rave about the helpful staff.
Located near a train station, Urban Donkey is a great choice for a stay in Thessaloniki. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Dimokratias Metro Station is 6 minutes and New Railway Station Metro Station is 14 minutes.
At a glance
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Hotel size
17 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 11:00 AM - 7:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Services
Front desk (limited hours)
Luggage storage
Facilities
Terrace
Reception hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per day
Rollaway beds are available for EUR 15.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per stay
Policies
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Urban Donkey Guesthouse Thessaloniki
Urban Donkey Guesthouse
Urban Donkey Thessaloniki
Urban Donkey Guesthouse
Urban Donkey Thessaloniki
Urban Donkey Guesthouse Thessaloniki
Frequently asked questions
Are pets allowed at Urban Donkey?
Yes, dogs are welcome. There's a charge of EUR 20 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Urban Donkey?
Sorry, there's no onsite parking at Urban Donkey.
What are the check-in and check-out times at Urban Donkey?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Urban Donkey like?
Urban Donkey is in the heart of Thessaloniki, a short 6-minute walk from Dimokratias Metro Station and 9 minutes' walk from Monastirioton Synagogue.
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Reviews
Urban Donkey Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Location
8.6
Staff & service
8.8
Property conditions & facilities
Popular mentions
Service staff
Room
Cities
Lobby
Bathroom
Reviews
Verified
8/10 Very good
Apr 29, 2025
Staff very helpful and friendly
Brian
Brian, 6-night trip
Verified
8/10 Very good
Aug 13, 2024
Good, clean & friendly staff.
Victoria
Victoria, 3-night trip
Verified
10/10 Exceptional
Aug 14, 2023
It was our second time in Urban Donkey. Once again, everything was just perfect. Staff was very friendly. We definitely want to go back one day.
Omer
Omer, 1-night trip
Verified
8/10 Very good
Nov 22, 2024
Good rooms, longer walk from town centre but not bad on a scooter.
Courtyard was nice but usage times are limited due to residential address.
benjamin
Verified
10/10 Exceptional
Sep 24, 2024
Simple, nice and very clean.
Galin
Galin, 2-night trip
Verified
10/10 Exceptional
Nov 23, 2023
Really loved my terrace room overlooking the ruins. They helped me taxis as well. You can walk to downtown but it has more of a neighborhood feel.
Midi ana
Midi ana, 3-night trip
Verified
8/10 Very good
Sep 3, 2023
Basic and clean option for a short stay
It is ok for a night, the rooms are clean, big and modern. There was a smell from the bathroom. Overall was good as expected.
kemal
kemal, 1-night trip
Verified
8/10 Very good
May 23, 2024
Towels and water provided daily, which is great! Clean room, basement hallway stinks from the sewers, bed sheets changed when requested! Quiet area and surroundings, great for walks! Nicolas
Verified traveler
7-night trip
Verified
10/10 Exceptional
May 19, 2024
The staff were all incredibly nice and helpful. They gave us a free room upgrade, and the new room was very spacious, clean, and comfortable. They provided free water bottles and coffee/microwave use, extra toiletries, and anything we could need. They also were very helpful in answering our questions and recommending things to do. The only we problem we had was with contacting them after hours, when our key card stopped working and locked us out of the building.
Megan Victoria
Megan Victoria, 6-night trip
Verified
10/10 Exceptional
Jan 19, 2024
Recommended
Parking is an issue around the hotel. Actually it is a big issue for whole city. Really hard to find an appropriate place for your car. The staff was friendly and helpful even though we have never seen each other. They set it up for us to check-in late like 2-3am.The towels and generally the room were very clean. The room is really big and we could have our morning coffees in the room. There is no kettle for hot water fortunately we had ours. You can find a small place downstairs for coffee and tea, or only the cups. The location is close to the city center, 6-8 mins by car. It was easy to access everywhere. İt was a price/performance stay and we are appreciated.
NURDAN
NURDAN, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Not the best area, but great place especially for the price!
Kiley
Kiley, 3-night trip
Verified
10/10 Exceptional
May 21, 2025
Good city centre hotel. Clean.
Demetrius
Demetrius, 2-night trip
Verified
10/10 Exceptional
Aug 12, 2022
Wonderful hotel with very tasteful decoration! Great hospitality! Highly recommended!
Yasemin
Yasemin, 3-night trip
Verified
10/10 Exceptional
Jul 26, 2023
Modern, clean, easy check-in.
Staff super friendly and helpful!
Marisa
Marisa, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2023
Just what we needed for an overnight visit to Thessaloniki.
Gregg
Gregg, 1-night trip
Verified
10/10 Exceptional
May 16, 2023
Appreciated the hot drinks-making facilities.
Caterina
Caterina, 3-night trip
Verified
10/10 Exceptional
Jul 17, 2023
When we visit the city, it was very hot and the air condititon in the room was just perfect! The staff was very helpful and our experience was just wonderful. I recommend Urban Monkey to everyone who looks for a great stay in the city.
Omer
Omer, 2-night trip
Verified
10/10 Exceptional
May 5, 2024
Close to down town
Nai
Nai, 2-night trip
Verified
10/10 Exceptional
May 5, 2024
It was close to down town
Nai
Nai, 1-night trip
Verified
10/10 Exceptional
Feb 25, 2023
Everything was great ! Thank you
Narmeen
Narmeen, 2-night trip
Verified
8/10 Very good
Nov 11, 2023
Little Donkey done good
For the cost I thought this was excellent value. Wi-Fi very good, shower modern and good pressure. Plenty of free water and centrally located. Great job!
Scott
Scott, 3-night trip
Verified
10/10 Exceptional
Aug 8, 2023
Good experience
Everything was great, it was a very calm and modern place. This is my favorite anymore!
Tugay
Tugay, 2-night trip
Verified
6/10 Good
Oct 20, 2023
Basic place and a bit of outdated
Bogdan
Bogdan, 1-night trip
Verified
8/10 Very good
Jul 12, 2025
.
Niko
Niko, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2022
Very nice and friendly place in Thessaloniki
Very nice and clean place, 10 minutes walk from the port.
Very well maintained and designed.
We had a lovely balcony to the street (that is pretty small and quiet).
The communication with the staff was very pleasant and friendly.
Would recommend the stay there for short stays.
The price was terrific for the size of the room and the condition.
The only downside is that the hotel has no elevator, so we had to take the suitcases 4 flours up.