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Casa Lucy

2.5 star property
Natales B&B by sea

Choose dates to view prices

At Casa Lucy, by the sea, unwind with free in-room WiFi and continental breakfast. With luggage storage and tour/ticket assistance at your fingertips, this bed & breakfast offers a stress-free retreat.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking

Main amenities (5)

  • Daily housekeeping
  • Breakfast available
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking
  • Free toiletries

Room options

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Front of property
Hostal America en Puerto Natales
Natales
  • Free breakfast
  • Free WiFi
  • 24/7 front desk
9.6 out of 10, Exceptional, 248 reviews
The price is $65
$65 total
May 18 - May 19
Hostal America en Puerto Natales
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About the neighborhood

Map
Miraflores 969, Natales, Magallanes y la Antartica chilena, 6160000

What's nearby

  • Plaza de Armas - 12 min walk - 1.1 km
  • History Museum - 17 min walk - 1.4 km
  • Costanera - 19 min walk - 1.7 km
  • Puerto Natales Casino - 20 min walk - 1.7 km
  • Cueva del Milodon - 2 min drive - 1.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 24 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.3 miles/180.8 km

Restaurants

  • ‪Alveoli Bakery - ‬1 min walk
  • ‪La Picada de Carlitos - ‬10 min walk
  • ‪El Brisket - ‬12 min walk
  • ‪Yume - ‬5 min walk
  • ‪Café Kawesqar - ‬11 min walk

About this property

Casa Lucy

Enjoy your visit to Natales with a stay at Casa Lucy. Free perks include WiFi and self parking.

At a glance

DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6 AM - midnight
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking within 3 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 20 for adults and USD 15 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Lucy B&B Natales

Casa Lucy B&B

Casa Lucy Natales

Casa Lucy Puerto Natales

Casa Lucy Natales

Casa Lucy Bed & breakfast

Casa Lucy Bed & breakfast Natales

Frequently asked questions

Does Casa Lucy offer free cancellation for a full refund?

Yes, Casa Lucy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Lucy?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Lucy?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Lucy?

Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is 10 AM.

Is there an onsite casino at Casa Lucy?

No, this bed & breakfast doesn't have a casino, but Puerto Natales Casino (17-min walk) is nearby.

What's the area around Casa Lucy like?

Casa Lucy is a short 13-minute walk from Plaza de Armas and 17 minutes' walk from Puerto Natales Casino.

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Reviews

Casa Lucy Reviews

9.8

Exceptional

10

Cleanliness

8.4

Location

9.8

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was generous, delicious, and plentiful, highly recommended by guests. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Room
Towns

Reviews

Verified

6/10 Good

The place was spotlessly clean and super hot water. Short walk to the bus station, great restaraunts and the main plaza
Jessica, 1-night trip
Verified

10/10 Exceptional

Great bed and breakfast. Everything was clean and prepared for us and señora Lucy is the best.
Andrew, 3-night trip
Verified

10/10 Exceptional

Excellent place to stay in town. The owners were extremely nice people who always made sure everything was good. Also, the breakfast they offered each morning was delicious and plenty. Will definitely stay at Casa Lucy next time I visit!
Travis, 6-night trip
Verified

10/10 Exceptional

Lucy was a fantastic host! The breakfast was the best we had in natales!
Luciana, 2-night trip
Verified

10/10 Exceptional

It is clean. The owner is nice. Location is convenient.
Zhenwen, 4-night trip
Verified

10/10 Exceptional

Lucy is a kind and helpful host. Our room was large and comfortable.
Karen, 4-night trip
Verified

10/10 Exceptional

Casa Lucy offered a great stay, with a generous and delicious breakfast. Our room was clean and quite large. Lucy offered us help with anything we needed during our 4 day stay. We were able to walk around town and out to dinner right from our room, through nice neighborhoods. I will definitely stay there again when I visit Puerto Natales.
Elizabeth, 5-night trip
Verified

10/10 Exceptional

We stayed 5 nights and were sad to leave. We were welcomed by the owner, Dona Lucy and she explained how to gain access to the property and showed us our room. The room was extremely clean, the bed and linens very comfortable and the room very roomy. Upon return every afternoon or night, we were asked what time we wanted breakfast. We were always offered our choice of eggs. We had bread and a toaster at our table, along with yogurt, juice, tea/coffee, cheese, ham and cereal was available. We hated leaving and felt very much at home with a caring owner that ensured that we were comfortable and at home in her B&B.
manuel, 5-night trip
Verified

10/10 Exceptional

Lucy's was one of the most welcoming houses throughout my South American trips. Aside from clean and comfortable bed and towels, spacious room with excellent powerful hot shower, perfect location next to bus depot, the best of all is a nicest, warmest host Lucy. She made me feel like I returned home and made sure I had ample breakfast in the morning before leaving the house, bus tickets or tours in order, and a hot tea before going to sleep. I would never forget how she waited for me till late at night to come back from the trek. In all my history of travelling all over the world, no host cared about their guests as much as Lucy. If I ever go back to Puerto Natales Lucy would be one of the main reasons to do so. Thank you, Lucy, for your hospitality! Tip: book all your activities with Lucy. I had pre-booked mine and still regret it. I should have waited and would have had much better experience.
Yuliya, 3-night trip
Verified

10/10 Exceptional

Lucy was very attentive, and helpful. I needed help to get tours and good, and she made sure I got what I needed.
Laura, 3-night trip
Verified

10/10 Exceptional

Everything was wonderful from the greeting to the room, the facilities, and the breakfast. I really enjoyed my stay here and can highly recommend the place.
Bianca, 1-night trip
Verified

10/10 Exceptional

very good to stay
EUNPIL, 2-night trip
Verified

10/10 Exceptional

Good place to stay

A basic but nice bed and breakfast. The hosts are very attentive and friendly.
Prof Gokhan, 2-night trip
Verified

10/10 Exceptional

Lucy is very helpful throughout our stay.
Lenny, 3-night trip
Verified

8/10 Very good

Good, basic accommodations, with no frills.
Jerome, 2-night trip
Verified

10/10 Exceptional

Lucy made us feel as if we were guests in her home.
Jeff, 4-night trip
Verified

10/10 Exceptional

Senora Lucy was very helpful. Very clean and good breakfast.
Michael, 4-night trip
Verified

10/10 Exceptional

Lucy is an incredible host. She is flexible, kind and very willing to help to make your stay great. We greatly enjoyed our stay and highly recommend it. We were able to walk to and from the bus station in 8 minutes which made our traveling that much easier.
Daniel, 3-night trip
Verified

10/10 Exceptional

溫馨的民宿，老闆娘雖然不懂英語，但能利用翻譯溝通，環境十分整潔，洗澡水力及熱水好好，床褥都十分舒適，地點都近巴士站
Fung Yan, 1-night trip
Verified

10/10 Exceptional

excelente desayuno

Muy amable Lucy, flexible en cuanto a horario desayuno
jose, 3-night trip
Verified

10/10 Exceptional

Atendimento especial.

Fomos muito bem recebidos por Dona Lucy, sempre atenciosa, disposta a atender nossas necessidades. Local limpo, ótima localização, próximo à rodoviária, calefação ok, chuveiro muito bom e cama muito confortável. Café da manhã atendeu minhas expectativas. O diferencial é o atendimento.
Darcicly de Souza, 3-night trip
Verified

10/10 Exceptional

No hay duda acerca de las ventajas de estar alojado en esta propiedad familiar con una dotación cómoda y ubicación excepcional, a distancia corta del terminal de transporte y del sector comercial de tiendas y restaurantes de esta acogedora ciudad. Recomendado!
Luis Gonzaga, 7-night trip
Verified

10/10 Exceptional

Tout parfait, allez y les yeux fermés

Tout était parfait, à 10min de la station de bus. La literie est top, l’accueil parfait. Le petit déjeuner est complet, et peut être pris très tôt selon les horaires de bus. Les chambres sont encore mieux en vrai, super rapport qualité prix
Raphael, 2-night trip
Verified

10/10 Exceptional

Excelente atendimento e custo x benefício

Gostamos muito da experiência de ficarmos hospedados na Casa Lucy. A proprietária é muito atenciosa e recebe todos muito bem. O café da manhã era servido de acordo com o horário que nós precisássemos. A colchão é muito confortável e os lençóis e toalhas de excelente qualidade. Recomendo muito!
José Cícero, 4-night trip
Verified

10/10 Exceptional

Excelente custo-benefício

A Casa Lucy se encontra em um lugar estratégico em Puerto Natales, a anfitriã é muito gentil, educada e adora ajudar no que pode. Não existem horários para o café da manhã, ela deixa que você escolha o horário que melhor lhe convier, uma experiência muito rara. O café da manhã é diversificado e muito bom, acima até de um padrão de Hotelaria. Gostei muito de tudo, casa limpa, edredons macios, boas camas, chuveiro com água quente e calefação. Lucy me ensinou a usar a calefação para secar algumas roupas, mostrando o quanto ela se atenta aos detalhes e se preocupa com uma excelente estadia. 5 estrelas por próprio merecimento, não conseguiria dar uma nota abaixo disso.
Felipe, 5-night trip