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In Mountain

3.0 star property
Santa Cruz country house with spa and outdoor pool, aimed at LGBTQ+ guests

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for In Mountain

Exterior
Exterior
Executive Apartment, 1 King Bed, Pool View, Slope side | Hypo-allergenic bedding, minibar, individually decorated
Traditional Apartment, 1 Bedroom, Kitchenette, Slope side | Terrace/patio
Executive Apartment, 1 King Bed, Pool View, Slope side | Hypo-allergenic bedding, minibar, individually decorated

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly
  • Pool

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Spa tub
  • Pool bar
  • Swim-up bar
  • Room service
  • Area shuttle
  • Beach shuttle

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Private bathroom
  • Private pool
  • Television
  • Terrace

Room options

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The price is $73
$80 total
includes taxes & fees
Dec 20 - Dec 21
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About the neighborhood

Map
Caminho do Telegrafo, 17, Santa Cruz, Madeira, 9125-258

What's nearby

  • Madeira Botanical Garden - 11 min drive - 9.7 km
  • Funchal Farmers Market - 12 min drive - 10.9 km
  • Funchal Marina - 14 min drive - 11.8 km
  • CR7 Museum - 14 min drive - 12.0 km
  • Lido Bathing Complex - 17 min drive - 15.1 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 15 min drive
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪A Vista D Antonio - ‬9 min walk
  • ‪Vila Verde - ‬14 min walk
  • ‪Bar Moega - ‬5 min drive
  • ‪Casa dos Grelhados - ‬4 min drive
  • ‪Restaurante Churrascaria O Saúl - ‬3 min drive

About this property

In Mountain

Adjacent to a golf course, In Mountain is a great choice for a stay in Santa Cruz. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a spa tub are other features.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 3 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Contactless check-in available
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 3.5 percent for credit card payments
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free
  • Service animals welcome
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible van parking on site
  • Onsite carport

Offsite

  • Area shuttle*
  • Beach shuttle*

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Fireplace gate

What to do

  • Beach shuttle (surcharge)
  • Scooter/moped rentals
  • Private winery tours
  • Beach nearby
  • Ecotours nearby

Working away

  • Coworking spaces
  • Conference space (750 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Adjacent to a golf course
  • An outdoor pool
  • Art gallery on site
  • Arcade/game room
  • Full-service spa
  • Spa tub

Accessibility

  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in hallways
  • Handrails in stairways
  • No elevator (single level property)
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Portable fan
  • Minibar
  • Wet bar
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Private pool
  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini-fridge
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table
  • Highchair
  • Spices

More

  • Housekeeping (on request)
  • Access via exterior corridors
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the country house's full-service spa. Services include deep-tissue massages and massages. The spa is equipped with a spa tub. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 6.50 for children
  • Area shuttle and beach shuttle service is offered for an extra charge
  • Late check-in between 8:00 PM and 2:00 AM can be arranged for an extra charge of EUR 20
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)
  • Credit card charges are subject to an extra charge of 3.5 percent
  • Housekeeping is offered for an extra charge of EUR 25 per day
  • Kitchen/kitchenette use costs EUR 8 per day

Children & extra beds

  • Cribs/infant beds are available for EUR 9.0 per day
  • Rollaway beds are available for EUR 10.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 200 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number AL238 2018

Also known as

Mountain Country House Canico
Mountain Canico
In Mountain Santa Cruz
In Mountain Country House
In Mountain Country House Santa Cruz

Frequently asked questions

Does In Mountain offer free cancellation for a full refund?
Yes, In Mountain does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at In Mountain?
Yes, there's an outdoor pool.
Are pets allowed at In Mountain?
Yes, pets stay free. A deposit of EUR 200 per stay is required. Service animals are exempt from fees. Litter boxes are available.
Is parking offered on site at In Mountain?
Yes, there's free self parking.
What are the check-in and check-out times at In Mountain?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at In Mountain?
No, this country house doesn't have a casino, but Madeira Casino (15-min drive) is nearby.
What is there to do at In Mountain and nearby?
In Mountain has a spa and private pools, as well as an arcade and a picnic area.
Are there restaurants at or near In Mountain?
Yes, there's an onsite restaurant.
Does In Mountain have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.
Does In Mountain have any outdoor private spaces?
Yes, every room features a private pool and a yard.

In Mountain Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The hospitality of the host is exceptional. All the staff are polite and accommodating. The staff made wonderful recommendations for dinning options in the area. There are many improvements being made to the property and we would definitely stay here again.
Libby, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Si vous croyez que vous n'êtes pas dans la bonne rue en arrivant, c'est parce que vous êtes arrivés. La rue c'est un dépotoir automobile! L'odeur en retrant... ouf ca sens le cigare meme si c'est un hôtel non-fumeur. Pas de porte de salle de bain. On entend tout!!! Le vent rentre dans la maison et fait claquer les portes en permanence! L'impression que quelqu'un essaie de rentrer dans ta chambre à chaque fois. On a avisé pour un bruit qui cognait dans le mur en permanence. On nous a répondu que se n'était que le vent, mais le problème n'a jamais été réglé. Il y a un trou dans le mur, on voit dehors et les insectes passent! Beaucoup d'insectes dans la chambre.
Jerome, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Hair in bedding, hair in shower, no bathroom door. We booked a room described as having an ocean view and our view was of a wall. We rebooked to another hotel after one night.
Hayley, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The stay was great !!
sangam, 4-night trip
Verified Expedia guest review

2/10 Poor

Luke, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

The property was in a beautiful location on top of a mountain served well by local buses. The room we had was large but open plan with shower and toilet. The shower was amazing hot and powerful. Electrics in the room were dodgy .And being out of season the pool and hottub were not available which would have been nice to know before booking. The fireplace was not useable. We were given a heater that worked well. Overall we had a lovely stay it was what we needed a break from normal life , peaceful .
Catriona, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Michal, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

It was the worst stay I have had in years. No heating in the room and the weather was not warm as usual, so I literally freezed in that room for 4days. Owner not responsive and rude. No hot water for 3 days. No wifi working due to some works on the street. they are not prepared for any kind of unexpectable situations or weather. The shower leaked every time you took a shower. the room was old and the fireplace was stinking. They advertise it as soundproof walls but you can literally hear everything, and having an old wooden door does not help as well. Awful accomodation and owner. Would never recommend someone to go there.
Marinela, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Really good for value
enjoyed the stay! Marco was really nice and helpful. Room was clean and general areas were good. Would definitely recommend and will book again.
1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Kestutis, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Small establishment with no office/reception, Our room was OK but a few changes would make much improvement. I tried but could not make my suggestions to anyone. Shared kitchen not available during ongoing refurbishment. Cafe/restaurant very cheap for full meals. Up in the hills with excellent views. Recommend a hire car because bus service is limited.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Feel yourself local
Delicious and healthy local and Brazilian food for every taste, attentive and very helpful staff. Fantastic views... The hotel is constantly developing its territory and improving, great respect to the owners.
Serge, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Secret places with excellent Portuguese cuisine
Great choice! Reasonable prices, incredibly tasty and inexpensive food, attentive and very helpful staff. Stunning views of the ocean and mountains, fresh air, birds singing, ambient music and ... complete relaxation. Walking, relaxing by the pool, patio, excellent restaurant with grill-fireplace styled as a chalet are available. As a result I stayed here much longer...
Sergei, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Nice owner
Tim, 1-night trip with friends
Verified Expedia guest review

6/10 Good

De accommodatie ligt op een mooie plek met een prachtig uitzicht over de zee. De kamer was erg basic. Bij het boeken werd vermeld dat er ontbijt kon worden bijbesteld. Ter plaatse bleek dit niet mogelijk. De douche had geen douchewand of douchegordijn, waardoor na het douchen de hele badkamer blank stond. stond.bijgeboekt
Pieter Teunis van, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Sale (poils de chats sur les draps et les serviettes), pas de VMC donc humidité présente dans la chambre (les serviettes était déjà humide à notre arrivés), une odeur de parfum se dégageait dans la chambre c’était beaucoup trop, une cuisine avec aucune équipement pour le nettoyage (éponge, torchon ou liquide vaisselle) … dommage le cadre était vraiment sympa.
2-night trip
Verified Hoteles.com guest review

2/10 Poor

I booked a room for one night via Expedia because my flight was canceled due to weather. The location was not at the address mentioned in my booking, but they shared with me the GPS coordinates when they realised I am so late. The taxi driver said it was not a nice place, but whatever, it was late evening. I arrived, the room was very much improvised, one light switch for all lights, plugs not working, a table made of a glass which was moving, shower and toilet in the room with no door - but one could see own reflection in a huge mirror (creepy), no warm water, cold and windy inside and very noisy- one could hear the entire house. The door was not safe, and someone tried to open it in the morning without knocking. The booking said they have a restaurant and wellness area, but none was true. There was nothing to eat except overpriced chips in the small mini bar. They asked me to pay 30 euro cash deposit. I went to bed, and 20 minutes later, my skin was itching, had some bites on back and belly. I turned on the light, and there were fleas jumping in the bed. Fleas...I killed some, and decided to leave. But the location is very remote and there was no taxi available. The bed smelled like old and cigarette, although it was marked as a non-smoking room. Early in the morning, I asked them to drive me to the airport, as they said they did it for 25 euro. They kept my entite 30 eur deposit and shared no receipt. Please stop sending people there and stop this collaboration.
Verified Expedia guest review

6/10 Good

julien, 1-night trip
Verified Expedia guest review

6/10 Good

Tres bel environnement exterieur, au calme dans la campagne. Grand lit double confortable.
Christophe, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Podia ter sido bem melhor, desde a descrição de cama kingsize que eram duas camas de solteiro juntas , aos bichos que estavam mortos no chão do quarto desde o primeiro dia e a água do chuveiro que ou era fria ou era a escaldar . Sinceramente preferia ter dado mais 10/30€ e ter aquilo que realmente estava descrito no anúncio do quarto. Não tenho nada a reclamar da simpatia mas das condições sim.
Catia, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Nevenka, 5-night trip
Verified Expedia guest review

6/10 Good

Sijainti syrjässä, suihkut toimi huonosti, epäsiistiä huoneessa.
7-night trip
Verified Hoteles.com guest review

6/10 Good

Align expectations before booking
There is so much potential in this place! First the really good things: Marco and the rest of the staff were great! They attended to all our needs. Cars are available for rent very easily and cheaply - just ask! The view is stunning! Unfortunately that's about it. A lot of the things listed on hotels.com wasn't there, and if we had known, we would have booked another hotel, since we didn't have a car. There restaurant was closed, and there was a very limited food supply. There was a microwave and a fridge, but we had to ask for cutlery - which, when used, we put on the balcony, because we had to rinse it in the bathroom sink and then had nowhere to put it. The bathroom had no door and a glass wall - I love my girlfriend, but sometimes you need privacy. The other toilets on the premises didn't work... Toilet paper had to be thrown in the trash, which is fine, except the trash wasn't emptied. In fact, our room wasn't cleaned once in the four days we were there. The only trash can was the tiny one in the bathroom, so we also had to come up with another solution for trash. The water from the shower ran into the living room/kitchenette and soaked the floor. And there was only one light switch, which turned on ALL the light - not great when there is no bathroom door/wall and you need to go to the bathroom at night! We did still have a pleasant stay, just make sure to align expectations before booking.
Nikolai, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Oliver, 14-night trip
Verified Expedia guest review