In the heart of Sankt Alban, City Inn Basel offers a comfortable retreat. Enjoy in-room WiFi, valet parking, and an area shuttle to explore nearby Basel Zoo. Guests also appreciate the helpful staff and amenities like an electric car charging station and front-desk safe.
Located near a train station, City Inn Basel is a great choice for a stay in Basel. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 6 minutes away.
At a glance
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Hotel size
30 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Covered onsite self parking (CHF 30 per day)
Covered onsite valet parking (CHF 30 per day)
Limited self and valet parking on site
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Offsite
Area shuttle*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19 per person
Area shuttle service is offered for an extra charge
Pets
Pets are allowed for an extra charge of CHF 30 per pet, per day
Parking
Covered self parking costs CHF 30 per day
Covered valet parking costs CHF 30 per day
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel
Frequently asked questions
Does City Inn Basel offer free cancellation for a full refund?
Yes, City Inn Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Inn Basel?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per day. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at City Inn Basel?
Yes. Self parking costs CHF 30 per day. Valet parking costs CHF 30 per day. Parking spots may be limited.
What are the check-in and check-out times at City Inn Basel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at City Inn Basel?
No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.
What is there to do at City Inn Basel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around City Inn Basel like?
City Inn Basel is in Sankt Alban, a short 6-minute walk from Bhfeingang Gundeldingen Tram Stop and 2 minutes' walk from BIS Tower.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, delicious, and satisfying with a variety of options. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Train station
Location
Bathroom
Breakfast
Air conditioning
Lobby
Bed
Elevator
Reviews
Verified
10/10 Exceptional
Dec 29, 2025
Very good place for families
Philippe M
Philippe M, 2-night trip
Verified
6/10 Good
Dec 21, 2025
Good room, friendly staff
Eileen
Eileen, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Staff very friendly and helpful
Great location, really convenient for the station and public transport. And the centre of the city
Sara
Sara, 3-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Super clean and comfortable in a perfect location, and an amazing breakfast. What’s not to like?
Charlotte
Charlotte, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
The location was very central and convenient to the Bahnhof and the airport bus and city tram stations. The breakfast was good with lactose free milk options available. The staff were very friendly. The room was clean and the bed was very comfortable. Perfect for an airport stay.
Gillian
Gillian, 1-night trip
Verified
8/10 Very good
Sep 22, 2025
Good location
Taft
Taft, 3-night trip
Verified
8/10 Very good
Jan 22, 2026
Hotel was clean, and I enjoyed that it connected to grand hotel Euler, and having access to their reception staff, fitness room etc. Mattress was bit hard and pillows too soft. Otherwise nothing else to complain about.
Nanny
Nanny, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
This is the third time I have stayed here.
Dog friendly, close to the train station, very good value.
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
Jun 8, 2025
Great central location, helpful staff
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Only one night. Helpful and friendly staff. Breakfast delicious 😋
Lori
Lori, 1-night trip
Verified
8/10 Very good
Jun 5, 2025
One night stay while traveling through area. Location perfect - right next to train/tram/bus. Room was good for 1 night stay.
Gregory
Gregory, 1-night trip
Verified
8/10 Very good
Dec 14, 2025
This hotel isn't an actual "proper" hotel, it seems to be the top 3 floors of a different hotel, and the check-in is even done in the reception of a 3rd hotel next door. Is a very strange setup.
Having said that, the room that we got was decent value, comfortable and clean and with lots of space (a nice change coming from Paris). Location is great, right outside the door of the main train station, and maybe 5mins walk from the city center.
Kieran
Kieran, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2024
Perfect hotel with good location
Nice and friendly staff, clean and comfort room. Very good location.
Mihaela
Mihaela, 1-night trip
Verified
8/10 Very good
Oct 19, 2024
Very nice and affordable hotel close to the central station, perfect for a night in between trains.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 9, 2024
Very polite staff..great location for quick overnight.
Chris
Chris, 1-night trip
Verified
8/10 Very good
Oct 12, 2025
Overnighter in Basel.
Had a much larger room for my second stay - overnighter before flight next morning. Reception good. Did not try breakfast but it was good the week before. Well located to see Basel and just 75 yards from rail station and airport bus.
Paul
Paul, 1-night trip
Verified
8/10 Very good
Jan 28, 2026
Room was super clean, comfortable and well heated. Don't make the same mistake as I did and make sure you check if you're in a lift accessible room! I didn't realise I booked for a room that was stairs accessible only and I found myself lugging my suitcase up three floors haha. Luckily it was just for one nights stay!
In saying that, even if you're in a lift accessible room, there are stairs to enter the building (unsure however if this can be bypassed by going through parking), enter reception and to the main area where the rooms are. For people who may need more accessibility, it might not be the best!
It's otherwise a good hotel, you get a free transport card and discounts with your stay.
Maja
Maja, 1-night trip
Verified
8/10 Very good
Apr 10, 2025
Perfect location near railway station and trams.
Small, basic room, no view, but ok for a short stay.
Barbara
Barbara, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2025
Staff was great
Myrna
Myrna, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Xmas markets
Perfect location for city break
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 18, 2024
Thanks a lot for the kindness, excellent service and delicious breakfast❤️
Asli
Asli, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2024
Quaint hotel in central Basel, very close to the train station. Great reception by staff and the added bonus of a free public transport card made the stay at Basel inn a great one!
Lovisa
Lovisa, 1-night trip
Verified
8/10 Very good
Dec 17, 2025
1-night stay in Basel, and City Inn was great for this. Firstly I arrived ahead of time, just to drop off my luggage before officially checking in at 3pm. However my husband and I had 4 suitcases and 2 backpacks and I kindly requested a room with elevator access on short notice. The receptionist who assisted me was so courteous and helpful! I was able to get my room one time and close to elevator.
The room was spacious and clean. Bathroom EXTRA huge. I think we got an upgraded room due to the location of the elevator. I definitely appreciate the assistance. Location of this hotel is ideal! Walking distance to the SBB and steps away from the trams/buses.
Breakfast was included and was simple and enough for us!
Great value for money.
Megan
Megan, 1-night trip
Verified
8/10 Very good
Oct 4, 2025
A good hotel, well located near the rail station. Checking in was fuss-free on arrival for my 2 night stay. Returning for 1 night before returning to the UK the following morning. Room was ok although it did have several areas of low ceilings - not helpful when you are 6’ 2”. Bathroom was functionally good. Very large shower with an overhead and usual water outlet. Water was hot and came with very good pressure (room was on the 3rd floor). Breakfast was v good with selection of all you really need. Dining room located on the 8th with good views.