2/10 Mediocre
27 de jul de 2025
VERy DISAPPOINTED !!!!! N
I will NEVER stay at this hotel again!!!!! I saw the rating on Hotels.com and it was a good rating so I booked a room. The nightmare started when I tried to check in. Even though it wasn’t late when we arrived the lobby was locked. I rang the bell next to the window. It took almost 5 minutes for someone to come to the window. When the gentleman came to the window he was VERY GRUMPY and it was very hard to understand and hear him trying to talk to us through a tiny opening in the window. At this point we noticed thick security glass covering all the openings around the front desk with very small openings to pass paperwork through. After it took 20 minutes to check in we went to our room. The room was clean and the bathroom was clean but ALL the lamps and appliances in the room were unplugged. We had to scoot them away from the wall to plug them in before we could use them, including the fridge and microwave. The bed was very hard. It was more comfortable sleeping in the hard tile floor than the rock hard bed. The next morning I saw the gentleman that had checked us in when I went to get som ice. I cheerfully greeted with “Good Morning!” And he grumpily replied “morning “. After I showered, my wife and I went to check out the included breakfast. All that was there was 3 different kinds of cold breakfast cereals with a pitcher with just a little bit of milk in the mini fridge. There was also a toaster and a few slices of bread and 2 bagels but there wasn’t any butter or smear.
John
John, viaje de 1 noche
Comentario de huésped verificado de Hoteles.com
