Upon check-in, we need to wait for 25-30mins for the caretaker to give us the room key considering that we called them several times ton inform what time we’ll arrive. Upon check out, we need to wait for them again to give back the key since the inhouse staff in the building are not allowed to get the key. Guests need to walk few mins under the sun to get to the pool and parking area.condo lobby in tower 2 is hot, not a welcoming temp, seems the ac is not working.upon booking,the website says with 1queen bed and 1 double bed, but its just a pull out bed with very thin mattress.no wifi.no free parking.urgently needed mefenamic acid for terrible headache around 10pm , asked the staff but they said they run out of stock, my wife walked to Summit Ridge hotel and asked, salute to the staffs there, they gave us for free even we are not their guests.