Hotel is nice and new, great location with mostly solid service but for the price, is not equivalent to some of the 5 star hotels downtown. It’s the little things like having a side table next to both sides of the bed in the room to rest a drink, phone, etc. and would be ideal to have an outlet on each side of the bed. We also had three people in our room but only had two towels (which were small for my 6’ tall husband), fine for someone smaller but tiny for taller individuals.
We struggled with luggage and dogs in and out of doors twice and while the front staff at the door were friendly, they didn’t rush to help us by opening doors when we were struggling.
Front desk staff was fabulous. Rooms were very quiet, even if you had noisy neighbors you could hear from the hall, could not hear them when in the room. Very nice hotel but for the price, it really could smooth out a few tenacious expect at that price point.
The hotel was very per friendly!