La Casa del Presidente

Extraordinario hotel, lleno de detalles, romántico, calidad excepcional de sus empleados. Felicitaciones!

My husband and I had an excellent stay in this hotel. Our flight landed early in Madrid the morning of our reservation so we arrived to the hotel before checkin time at 2. The hotel had reached out to us via email a few days prior to our stay and asked if we would be arriving early, to which I informed them we would. They had our room ready to go when we got there! We parked in their reserved parking, which was about 20 euros a day. However there is really only room for 2 to 3 cars there. There is other free parking down the road, if you can find any open spots. The town of Avila is great to walk around and explore. The hotel staff was very accommodating, even calling to make us dinner reservations in town, since our Spanish was not the best to do so ourselves. I would recommend this hotel to everyone! The room was also very clean with a nice large shower in the bathroom!

Amazing!! Truly the best place we have stayed on our trip to Spain (we’ve been here 6 weeks and stayed in many spots). It was absolutely beautiful, unique and charming. Delicious food, incredible service. 5 stars!!!

Overall an exceptionally beautiful place to stay. The hotel itself is 5 star, but we felt the service fell a bit short. It was the only hotel out of 10 that we stayed in Spain that actually helped us taking our luggage to the room. However, when I saw my new suitcase being kicked to get it to move forward as the staff struggled with two tiny suitcases, I wished that we had taken them ourselves. Breakfast was nice, but again, service fell short. One person on staff during breakfast service was clearly not enough as guests tried multiple times to get her attention. When there was only two couples left at breakfast, the staff completely disappeared. Another couple came down for breakfast and had to pound on the kitchen door trying to get the staff attention. Finally after 15mins or so they succeeded.