6/10 Bueno
31 de enero de 2025
Lovely Inn - Shame about the service!
At first sight the place looked lovely. We arrived mid afternoon. There was a roaring fire, the girls behind the bar were very friendly, and the next morning, breakfast was great. But that evening, we went up to our rooms at about 5:30, and noticed that it was cold, and that the radiators were off. I went downstairs, and reported it to a girl working in the restaurant. She said she would ‘boost’ it, and that the radiators were on a timer. Nothing happened, and an hour later, we had to leave for our family do, just out of Kendal.
We left the function early, so that we could get back, and have a drink or two before going to bed. We returned to the Inn just after 10, and it was dark, and everything was locked up, including our access to the bar. Bear in mind that this was a Saturday night. We had no choice, but to go to our rooms, which were still cold. I don’t think the radiators had been on at all, but there was no one to tell, or to help.
This really spoilt our evening, and the women in the room next to ours, said that they slept fully clothed! We went to an Inn, because we thought that they would be open until 11 on a Saturday night, otherwise we would have stayed longer at the family function. If they had staff problems, then they should have told residents when they arrived! I complained to one of the breakfast people in the morning, and they said that the owners would be in touch. It’s now a week later, and I’ve heard nothing! Unacceptable!
Jean
Jean, viaje en familia de 1 noche
Comentario de huésped verificado de Hoteles.com
