Tru by Hilton Wichita Northeast

When we arrived at the hotel the front desk lady was very rude didn’t greet us, when she asked a question it was like we were bothering her. The room was very small and not comfortable. The pillow cases had stains and when we asked for new pillows she gave us small smelly pillows and didn’t want to really help us. Her attitude was very bad and made us uncomfortable. If I could have received a refund I would have left right away.

The hotel staff was great, especially the lady working front desk when we checked out on 11/22. The only downfall i would really say was the internet would not work on our devices. I even called front desk to verify we were inputting the correct password but it still wouldn't work. Also something spilled in front of the elevators and it was not cleaned up so it made the floor sticky which tracked into the elevators. No big issues though and would definitely stay again!

It had stormed the night before and the parking lot was not treated at all for ice. I fell down once and almost did again like 3 other times. Then, the shampoo, conditioner and body wash containers in the shower were empty. But, I was not too worried about that because the holders were disgusting anyway and looked like they have not been cleaned in months. The breakfast was just a fruit, yogurt and bagel. However, the bananas were rotten and the bagels were like rocks. The room itself was ok and comfortable. The desk clerk was not the nicest either.

Clean place nice staff.

I really enjoyed my stay. The room was nice and clean thanks for my weekend.

Newer hotel. Room was dirty. Spills from previous guests still on floor. Mold in shower.

The hotel was clean and very comfortable. I think they could provide I better breakfast then boiled eggs.

New business class property that was easily accessible

Place was nice but had ants along the wall I noticed this morning as I was getting ready

Loved this hotel, clean and attendant was very pleasant. Would absolutely recommend this hotel. 😊