4/10 Fair
Jul 28, 2018
Requires lots of physical improvements
After a long days stressful travel we arrived at the hotel to find that the elevator was not working and our room was on the third floor. The ladies managing the hotel were very helpful; and took our luggage to our room for us - my wife and I being seniors, carrying heavy bags upstairs was beyond us. The room was disappointing in appearance; but, the view from the balcony was excellent. Then the air conditioner did not work and the temperature was in the mid 30s. By 10:30 pm, we gave up and requested a new room. The ladies were apologetic and obliged us; but, the air conditioner in the new room was so poor that it took another 2 hours before it was cool enough to sleep.
The provided breakfast was excellent, checkout went smoothly (with a Euro 5 deduction) and the ladies drove us to the port to get the ferry.
Verified traveler
1-night trip
Verified Travelocity guest review