The staff and service here is excellent! One of the best that we've ever encountered. They took the initiative to recommend us places to play and eat, and also helped readily with our requests. I lost my hat on a bus and they helped me to contact the bus company, and managed to get back my hat! Especially, the lady at the counter. I unfortunately did not ask her for her name, but she speaks Chinese and always started a conversation with us - which was nice!
The room we stayed in was a little small for 4 people, and we had to take turns showering. But overall, the room is very clean and the staff took initiative in cleaning our room too.
The location was not bad, if you prefer to live in a little neighbourhood. It's really quiet, even at night. There's a really big supermarket nearby and a very good bakery. It's also not very far from the station. There's 2 stations in close proximity.
Overall, I highly recommend this hostel and I will stay here again! (But maybe not with 4 people)