Located in Weicheng District, Chateau Star River Shaanxi offers a serene escape with a garden and 8 hot springs. Enjoy lunch or dinner at the on-site Chinese cuisine buffet restaurant, unwind in the playground, or take advantage of dry cleaning/laundry services. Guests have praised the hotel's amenities and location.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Free parking
Free WiFi
Restaurant
Air conditioning
Bar
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Hot springs
Breakfast available
Room service
Coffee shop/cafe
Conference center
5 meeting rooms
Terrace
24-hour front desk
Air conditioning
Garden
Feel at home (6)
Children stay free
Playground on site
Private bathroom
Garden
Terrace
Daily housekeeping
Why we love this property
Culinary journey
A restaurant serves Chinese cuisine in this hotel, complemented by a cafe and bar. The buffet breakfast starts each day with a satisfying spread.
Rest in style
Wrapped in soft bathrobes, guests can relax in luxury. The well-stocked minibar adds a touch of indulgence to the hotel experience.
Luxury garden haven
This luxury hotel showcases a serene garden oasis. Verdant spaces blend with elegant design for a tranquil atmosphere guests won't want to leave.
Middle Section, Lanchi Road, Qinhan New City, Xixian New District, Xianyang, Shaanxi Province, 712000
What's nearby
Chang'an University (Weishui Campus) - 12 min drive - 8.3 km
Wulingyuan Mausoleum - 15 min drive - 12.7 km
Changle Palace - 17 min drive - 18.3 km
Xi'an City Walls - 24 min drive - 27.4 km
Xi'an Bell Tower - 27 min drive - 26.6 km
Getting around
Xi'an (XIY-Xianyang Intl.) - 22 min drive
Xianyang Station - 20 min drive
Xi'an North Railway Station - 23 min drive
Xi'an West Railway Station - 38 min drive
Restaurants
Tang Dynasty - 20 min drive
Starbucks - 16 min drive
Dicos Select - 17 min drive
Ajisen Ramen 味千拉麵 - 13 min drive
金帝酒楼 Golden King Restaurant - 13 min drive
About this property
Chateau Star River Shaanxi
When visiting Xianyang, Chateau Star River Shaanxi is a great choice to consider. Guests looking for a bite to eat can check out 意咖啡西餐厅, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
331 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
What to do
Hot springs
Working away
5 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
There are 8 hot springs open between 7:00 AM and 11:00 PM.
Dining
意咖啡西餐厅 - This buffet restaurant specializes in Chinese cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
Children & extra beds
Rollaway beds are available for CNY 322.0 per night
Pool, spa, & gym (if applicable)
Hot springs access available from 7:00 AM to 11:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Access to the onsite hot springs is included for 2 guests per room. Fees apply for additional guests.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Also known as
Chateau Star River Xi’an Hotel Xi'an
Chateau Star River Xi’an Hotel
Chateau Star River Xi’an Xi'an
Chateau Star River Xi’an Xi'a
Chateau Star River Xi’an
Chateau Star River Shaanxi Hotel
Chateau Star River Shaanxi Xianyang
Chateau Star River Shaanxi Hotel Xianyang
Frequently asked questions
Does Chateau Star River Shaanxi offer free cancellation for a full refund?
Yes, Chateau Star River Shaanxi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chateau Star River Shaanxi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Chateau Star River Shaanxi?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Chateau Star River Shaanxi?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Chateau Star River Shaanxi and nearby?
Onsite recreation at Chateau Star River Shaanxi includes hot springs. Chateau Star River Shaanxi also has a garden.
Are there restaurants at or near Chateau Star River Shaanxi?
Yes, 意咖啡西餐厅 offers Chinese cuisine.
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Reviews
Chateau Star River Shaanxi Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.0
Location
9.0
Staff & service
9.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 13, 2025
Great hotel for smokers
Love this hotel very nice very clean and its a smokers paradise
Gary
Gary, 1-night trip
Verified
4/10 Fair
Oct 12, 2024
I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling unit, which did almost nothing I should add.
I would still be annoyed but be prepared to accept this at a cheaper hotel, but this is meant to be 5* luxury. Being able to sleep at a comfortable temperature is a BASIC requirement and one that I wouldn't ever imagine would be an issue at such a hotel.
Frederick
Frederick, 2-night trip
Verified
4/10 Fair
Mar 8, 2025
L'avevamo preso questo albergo perché era vicino all'aeroporto. Il ristorante era chiuso e non c'era nulla vicino. Alla reception le ragazze non parlavano neanche una parola d'inglese.
Venturi
Venturi, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2024
Excelente hotel
El hotel muy limpio, la atención excelente, una gran variedad de comida en el desayuno y el hotel tiene una gran variedad de opciones para el huesped.
Alejandro
Alejandro, 3-night trip
Verified
8/10 Very good
Nov 14, 2019
Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Sep 4, 2019
It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
Ming
Ming, 1-night trip
Verified
10/10 Exceptional
Aug 13, 2019
주변시설 없음
아주 좋습니다. 다 만, 교통과 주변 식당, 마트 등 편의시설은 전혀 없습니다.
지금 한창 주변지역을 공사중이어서, 호텔에서만 쉬고 싶은신 분들 또는 출장으로 차량이 확보되신 분들만 예약하시면 되겠네요
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jun 6, 2019
The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Mar 13, 2019
Hotel nuevo.
Hotel nuevo. No en el centro pero cerca del aeropuerto.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Feb 11, 2019
Awesome stay
Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
Cameron
Cameron, 1-night trip
Verified
8/10 Very good
Feb 5, 2019
Airport Stay
The restaurant meal was tasty, but our dinners came out 20 minutes apart.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2018
I want to express my experience in the hotel,
The staff excellent, the food, the room, the services I can say 7 star hotel ....
The buffet was really good, and the restaurant my wife and and went for dinner one time was really good.
I recommend 100% rhe hotel
This marble-furbished hotel is in a very upscale suburb "New" area on the outskirts of Xian. The hotel appears to have two sections: one for tourists from outside China and one for Chinese. Both share the huge, lovely gourmet restaurant. A hired taxi is the best way to get from the airport to this hotel or to the Terra Cotta Warriors and the fine Xian (area) Historical Museum in Xian city. Hotel personnel can help arrange for the taxi. Distances tend to be considerable.