I arrived late in the evening and the staff was prompt, kind, courteous and attentive to my needs! I entered my room and it was extremely clean, spacious and the bed was comfy. There was a strange smell when I walked in, but it could have just been the cleaning products they used. I went downstairs to get water, but there was not any sort of filtered water system, you had to buy bottles of water. The staff apologized for the inconvenience, but this wasn't a big problem in my opinion. They did have tea and coffee complementary. I slept soundly through the night and the morning staff member was very gracious and courteous as well. They do not serve breakfast, which I already knew when booking, but they do have snacks and frozen mini meals for purchase. I would stay again and recommend this hotel to anyone who stays in Buda.