4/10 Aceptable
18 de marzo de 2025
Getaway to Charleston
Since I am a senior with a torn rotator cuff and mult joint issues, it is extremely uncomfortable to share a bed, even a king. The dble Qn beds on my reservation (2 nights), with Hotels.com/Expedia, were not available. Sleeping comfortably on a weekend getaway did not happen for myself nor my daughter. Our room smelled fresh and was clean, as well as the bedding. Back in our room after a late dinner, no wine glasses to be found to finish our leftover wine, however. On top of that, power to our bathroom lights & fan would not work.
While my daughter has no trouble standing in the hall to apply makeup or doing her hair, I require bright light and the magnifying mirror which was in the pitch black bathroom. Using the toilet during the night was very challenging for me. While this problem was resolved on day 2, we arrived back after a late dinner to find that our toilet would not flush. In the morning, my daughter went out to another hotel to use their bathroom facilities, while I was fortunate to encounter a maid on our floor, who kindly allowed me to use the bathroom of an empty room she was cleaning. Bottom line: Hotel Bella Grace, has gracious & friendly front desk and cleaning staff, but the facility itself is third world quality.
VERY disappointing!
Halina
Halina, viaje en familia de 2 noches
Comentario de huésped verificado de Hoteles.com