The hostel is located a bit outside of the city centre, so depending on each person, this could either be ideal or not. The metro is located very close by to the hostel, but the neighbourhood of the hostel itself seemed a bit dodgy, and I e.g. didn't feel comfortable walking there alone at night. The staff were very friendly and helpful and helped me call a taxi, helped with my laundry, and put me in a room with other females so that I would feel more comfortable, which I greatly appreciated. The room was decently clean, and the heating worked. The bathroom floor was constantly wet and so the bathroom didn't feel that clean. There were no big cooking facilities or common areas, at least not by the reception, but I didn't make use of these myself so it wasn't an issue. It would be a huge future plus I believe if the hostel provided some information about Sofia upon arrival, such as where to eat, places to visit, etc. Other than that, I had a good experience with the hostel :) thank you!