2/10 Poor
Jun 30, 2024
Entered the shower only to discover that the shower gel dispenser was empty. The room phone wasn't connected to reception, so I had to call the hotel using my cell phone. It took them 25 minutes to bring me some shower gel in small "sample" size portions that were difficult to open without scissors.
The A/C wasn't working, and there was no one at the front desk at 11:00 PM on a Saturday night to address this.
No one seems to care about anything in general.
Alexey
Alexey, 1-night trip
Verified Expedia guest review