8/10 Muy bueno
6 de abr de 2025
A final blemish on an otherwise perfect stay
Everything was absolutely perfect until the very end. Very spacious rooms. Well-equiped kitchen. Bathroom well-stocked. Plenty of linens. Every bed was equipped with its own heater, which, while we didn't need to use, was nice. I would have given five stars on everything if not for the final moments of our checkout. We had spent all morning packing, loading the car, and cleaning the kitchen. Both the room door and car door were wide open the whole time. But before we could leave, we had to use the bathroom one last time. And that is when management decided to come over without any knock or ring and give us a big lecture about how checkout was twenty minutes ago, presuming we were not aware of the checkout time. My dad then had to explain (rather embarrassingly) that we were all ready to go, except we were just using the bathroom one last time since we didn't know when was the next time we would get the chance. When I went to return the key, I explained to management that we were very aware of the checkout time and it was clear we were checking out, as our room door and car door were open and everything had been loaded into the car. Management begrudgingly responded with a genuinely unapologetic "OK, Thank you," further rubbing salt on the wound. So, all in all, I would have highly recommended the Kiwi Court Motel to all my friends, but now that this insult to my intelligence has left a sour taste in my mouth, I am not so sure. Perhaps management needs to learn to be nicer?
Ernest
Ernest, viaje en familia de 2 noches
Comentario de huésped verificado de Hoteles.com
