Diamond Beach is drawing a long bow in using the word resort, it is far from this. We arrived to filthy rooms with broken showers and AC units. We had booked for several days and the rooms were paid for, we asked to leave and they wouldn't allow it, nor would the manager speak to us. The woman in charge was helpful and did her best to improve the situation, she moved and upgraded our rooms and that saved our holiday, but we later learned those rooms were available because the previous guests had a similar experience and left forfeiting their money (they came back for one night and told us ). Once we moved it was better (the standard rooms are shocking - the 'resort' has many staff that maintain the landscape who would be better reassigned to rooms to clean and maintain), but that didn't erase the fact that the place is not walking distance to town as described, but a 15 minute highway drive. They run a shuttle to town, but the last return is at 6:30, too early if you want to have a meal and see the sun set. There is very little in the immediate area other than roadside stalls and the hotel has NO amenity - you cannot purchase water, a snack and there's no bar or restaurant other than the disappointing breakfast that we skipped after the first day. Other than the semi manager mentioned above, staff were not helpful. On our own we discovered a convenience store for basics and the nearby peer - but not because they helped or oriented us.
