2/10 Mediocre
13 de marzo de 2025
Not as advertised photowise &it’s inside a village
I was surprised about the location it is not as advertised! Their photos on your website (hotels.com) is deceiving as it is really in a sort of subdivision/village called Beverly Hills village not as the BGC I thought it would be? and how it is class as a hotel cos I would say it is more of a pension house. There is not even a wardrobe in the room only a sort of pole sticking out on the wall(a bit of safety hazard for a tall person it would hit your head to walk from toilet to the bed. The worst is the chugging noise of the aircon! What a headache trying to sleep coupled with vehicle noises outside. I have asked the reception upon arrival when I realised where the location is to cancel my 2nd night but the lady said they can’t cos I booked on line(hotels.com) then when I contacted hotels.com they tried to help and said the payment would be at the hotel so I could try to ask the hotel to cancel but still hotel wouldn’t cancel so in the end my family had me picked up after the rush hour or after 7pm so I could sleep without the annoying noise of the aircon and cars outside. I couldn’t even remember my room number as was not written on my keycard wallet(apologised for asking a room boy to help me open the wrong room). Also my room had musty odour especially the bathroom! To which the bellboy that took me to my room when checked in said it wil be gone once the aircon’s cool air circulate well it didn’t even after I sprayed my perfume in the room. So won’t recommended.
Avelina
Avelina, viaje de 2 noches
Comentario de huésped verificado de Hoteles.com
