I'd booked a stay for several nights, but ended up leaving the very next morning after booking another hotel at 3.30am, and live-talking with a Hotels.com agent.
Why?
Exhausted from long-distance travel, I'd arrived to find my room looking very shabby and feeling dirty - the bed headboard was disgusting, the sofa grubby and saggy, rough towel literally had a hole in it - it made an impression of being a grubby place, with speckled dirt everywhere, leaving me feeling reluctant to unpack.
The air made me feel sick too, as time passed - a mixture of must and cigarette smoke; indeed, one of the presses had an ashtray in it, despite it being supposedly a non-smoking room. I felt sick.
Exhausted, I went to bed - only to be woken at 2am by roaring, shouting, screeching laughter through the paper-thin wall of the room next door, as shouting and raucous laughter and door slamming continued.
So it was at 3am, exhausted, feeling sick, and with bedlam next door, I knew I had to leave - the Hotel.com operator told me nobody was answering the phone when they called the hotel.
The next morning, when I went downstairs to say I was leaving, someone stepped out of the lift ahead of me and also asked to speak to the Manager to complain; I heard what the Receptionist apologetically said, and to me - that there was no Manager there that busy weekend.
To their credit, the hotel was quick to refund me the remainder of my stay, and the staff were nice - but they're my only positives to say.