Unwind in the heart of the city at Hotel Colonial San Agustin, where warm hospitality meets colonial charm. Indulge in a rejuvenating massage or spa treatment, then enjoy a meal with garden views at Cafe Colonial San Agustin. Previous guests have appreciated the hotel's convenient location and helpful staff.
Calle Flores N°5-28, Corner of Chile, Quito, 170130
What's nearby
Independence Square - 2 min walk - 0.2 km
Catedral Metropolitana de Quito - 3 min walk - 0.3 km
Carondelet Palace - 3 min walk - 0.3 km
St. Francis Catholic Church - 7 min walk - 0.6 km
Church of the Society of Jesus - 8 min walk - 0.8 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 65 min drive
Chimbacalle Station - 9 min drive
Universidad Central Station - 11 min drive
Tambillo Station - 22 min drive
San Francisco Station - 8 min walk
La Alameda Station - 18 min walk
El Ejido Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
Hasta la vuelta Señor - 3 min walk
Lavid - 4 min walk
Vista hermosa - 4 min walk
Cafeteria Fabiolita - 4 min walk
El Patio Plaza - 4 min walk
About this property
Hotel Colonial San Agustin
Hotel Colonial San Agustin offers a fantastic location, putting you just a 5-minute walk from San Agustin Museum and Church of San Agustin. Guests can indulge in massages, and Cafe Colonial San Agustin serves breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a garden are other highlights at this Colonial hotel. Public transportation is close by: San Francisco Station is just 8 minutes by foot.
At a glance
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Hotel size
18 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 299 ft (USD 21 per day), from 7:00 AM to 7:00 PM
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Water dispenser
What to do
Ecotours nearby
Mountain climbing nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 1890
Safe-deposit box at front desk
Garden
Library
Television in common areas
Communal living room
Spa services
Video library
Banquet hall
Colonial architecture
Accessibility
Braille/raised signage
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Wheelchairs available on site
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Cafe Colonial San Agustin - Overlooking the garden, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way, maximum occupancy 3)
Credit card charges are subject to an extra charge of 8 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per stay
Parking
Parking is available nearby and costs USD 21 per day (299 ft away; open 7:00 AM to 7:00 PM)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Colonial San Agustin Quito
Colonial San Agustin Quito
Colonial San Agustin
Colonial San Agustin Quito
Hotel Colonial San Agustin Hotel
Hotel Colonial San Agustin Quito
Hotel Colonial San Agustin Hotel Quito
Frequently asked questions
Does Hotel Colonial San Agustin offer free cancellation for a full refund?
Yes, Hotel Colonial San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Colonial San Agustin?
Yes, dogs are welcome. There's a charge of USD 15 per pet, per stay. Service animals are exempt from fees.
Is airport shuttle service offered by Hotel Colonial San Agustin?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Hotel Colonial San Agustin?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Hotel Colonial San Agustin and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation nearby includes ecotours. Enjoy amenities like spa services and a garden.
Are there restaurants at or near Hotel Colonial San Agustin?
Yes, Cafe Colonial San Agustin offers garden views.
What's the area around Hotel Colonial San Agustin like?
Hotel Colonial San Agustin is in Quito Historic Center, a short 8-minute walk from San Francisco Station and 3 minutes' walk from Independence Square.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was awesome with a changing variety of menu items each day. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Reviews
Verified
10/10 Exceptional
Feb 9, 2026
Clean room, good breakfast with a changing variety of menu items each day, attentive staff, quick response to requests.
Ken
Ken, 7-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Nice room very warm staff. Provided us “breakfast” for our 2 am departure
Vico
Vico, 2-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Excelent
Great location, good rooms, very kind service
Ofer David
Ofer David, 3-night trip
Verified
8/10 Very good
Jul 12, 2025
Decent hotel in the city centre
Cozy hotel in the middle of Quito's historical centre. Our room was a bit small and no window, so felt a bit clamped.
Staff was nice and helpful, although they didn't speak english. Food was ok.
Peter
Peter, 3-night trip
Verified
10/10 Exceptional
Jun 10, 2025
full staff, clean rooms and comfortable bed. Their purple theme is on point and cute converted home. They offer airport pick up and tours. I had great success with airport transportation and late hours. Book this hotel if you want to stay walking distance to old tour attractions.
Daria
Daria, 1-night trip
Verified
10/10 Exceptional
Oct 22, 2023
Excellent service and accommodating staff
Staff was very friendly and accommodating. Special mention and thanks to Ernesto. Location couldn't be better: a few steps to the historic center. One suggestion I have is to have more variety in the continental breakfast.
Francis
Francis, 3-night trip
Verified
10/10 Exceptional
Aug 14, 2022
Very nice staff, lovely rooms in the heart of old town
Jeff
Jeff, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2023
Great hotel with character. Clean, safe and friendly staff.
MERCEDES
MERCEDES, 5-night trip
Verified
10/10 Exceptional
Jan 21, 2023
Quaint Hotel.
Quaint hotel in a great location! Staff were very helpful.
Neil
Neil, 2-night trip
Verified
8/10 Very good
Jun 5, 2023
Nice hotel and great staff
Great property with very friendly staff. The area gets a little weird at night so it can get a little hard to get around. Rooms and bathroom are small but clean and comfortable.
Rohit
Rohit, 3-night trip
Verified
10/10 Exceptional
Jan 13, 2017
Regular customer
We always stay here travelling in and out of Ecuador. Great place, great staff. Very accommodating. Close to the airport
Albion
Verified
10/10 Exceptional
Oct 18, 2022
We were very impressed with our host! He provided us with the best possible experience!
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2022
Adorable surprise in the historic center of Quito.
Michael
Michael, 1-night trip
Verified
8/10 Very good
Jan 6, 2023
Beautiful hotel in the historic sector of Quito.
Climbing the stairs to our room on the third floor made me a little out of breath.
Seetharaman
Verified
8/10 Very good
Aug 7, 2022
It was safe, clean, and quiet except in the rooms on the street side of the building. Staff was helpful. Coffee was bad.
Ann
Ann, 3-night trip
Verified
10/10 Exceptional
Apr 18, 2023
The young man at the front desk was really awesome. It seemed like he ran the whole place all by himself. He was always busy but always remained in a pleasant humble mood. If I returned to Quito, I would stay at this hotel again. It was also in a great location, close to all the historical sites to check off my bucket list. Thank you so much!
Tia
Tia
Tia, 4-night trip
Verified
8/10 Very good
Apr 17, 2023
The staff was very helpful and nice. I had booked one room and ended up needing 2 additional rooms. The staff accommodated me immediately. The parking was available about two blocks away at certain hours and it is very difficult to double park around the hotel. Uber is highly suggested.
Jenny
Jenny, 2-night trip
Verified
8/10 Very good
Jul 23, 2023
We were placed on the last floor and it was hard for me, being a senior to be walking up and down a flight of stairs. I was short of breath due to altitude issues and on top of that , the constant going up and down made it worse.
The staff were a sweetheart though, very helpful and attentive to our needs.
amor aida
amor aida, 2-night trip
Verified
6/10 Good
Jun 13, 2024
Expedia page showed that the property had parking but it didnt, you will need to use private parkings around the town. We needed to stop at a very narrow street to unload our luggage stoping completly the traffic and hearing the horns of each car we stopped. We went out at night, when we returned at 10:30 pm the private parking was closed and we needed to park far from the hotel, not the idel spot if you want to spend the night enyoing the city with a car. The room we got was very noisy all night long. Not recommended.
Hector
Hector, 1-night trip
Verified
2/10 Poor
Feb 15, 2023
A complete and utter disaster. This "hotel" is not a hotel. It is essentially a hostel. The pictures are fake. There is no staff onsite which means to get in AND OUT of the hotel, they have to unlock a door. So, expect to be literally trapped inside and unable to leave until the staff shows up. There is a significant fire danger. They do not clean the rooms and only provide one towel during the entire stay (which does not get cleaned). There is not free breakfast as advertised. Further, there is a motion sensor bell which rings all the time so don't expect much sleep. Even though it's $50 a night, you could spend just a little bit more and actually feel safe.
Christopher Andrew
Christopher Andrew, 3-night trip
Verified
6/10 Good
Apr 16, 2026
Bien ubicado, zona complicada por la noche
Mariano
Mariano, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2024
Excelente
Luz
Luz, 3-night trip
Verified
10/10 Exceptional
Sep 13, 2024
El servicio y limpieza son excelente.
Alexis
Alexis, 6-night trip
Verified
6/10 Good
Apr 5, 2024
Ingreso
El ingreso depende que de adentro quiten tranca mecánica lo cual toma uno minutos. Al lado se hacen habitantes de calle que dejan basura.
María
María, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2024
Topp service
Tidenes hyggeligste personal! De var veldig hjelpsomme. God frokost og generelt helt fantastisk sted å bo. Midt i gamlebyen av Quito. Anbefales 10/10