I am writing to express my deep dissatisfaction following my recent stay at this hotel.
Unfortunately, several issues significantly affected the quality of my experience:
1. Unpleasant Odor: There was a foul smell in the room, resembling sewage, which made it very uncomfortable.
2. Water Leak from the Fridge: The refrigerator leaked water, causing further inconvenience.
3. Flooding Due to Rain: After it rained, my room flooded, damaging my luggage and clothing.
4. Stains on Bedding: The sheets and towels were stained with what appeared to be blood and brownish marks, which was highly unsanitary.
5. Defective Wardrobe: The wardrobes were not functioning properly, and unfortunately, I injured my finger while trying to use them.
These issues were extremely disappointing and ruined what should have been a relaxing stay. It was unacceptable for any hotel of this “standing”.